"I purchased a "fine" grating disc for my Cuisinart. It arrived in a very short time. The disc was exactly what I ordered. I appreciate The Gourmet Depot's tremendous selections, great prices, expedient service. Their website is user friendly with easy navigation. I trust them & highly recommend them to everyone. They have become my "go to" people!!! "
"My service was very efficient and very satisfactory. Thank you."
"We received our part and are very satisfied!"
"The mixer beaters I ordered came promptly and in good comdition."
"I am very pleased with the service that I was given. this is a great place to buy items that get broken, I was also wondering if you would have items for other brand name appliances as well, please do not hesitate to let me know, as I am 350 Kms from a major center and have other household appliances as well, thanks again L Allaster."
"Great service and competitive pricing."
"Efficient, great customer service! Free shipping -- best price for hard to find carafe!"
"I received the breadmaker paddle on time and in excellent condition. Thank you!
If I need any other parts, I will make sure to come to your company! "
"Product as described, delivered much faster than the estimate. Great. "
"Got this email saying my item has been delivered?
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Thank you for choosing The Gourmet Depot!
Our records indicate that your order N476200 shipped on 2012-12-28 has been delivered.
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This message does not even say what the item is?
The item was not delivered!
So I called the number spoke to some rude lazy guy who answered the phone, he didn't any idea what the item was? Or who sent the email or why? Gave him the order number, which turned out to be this item:
http://www.thegourmetdepotco.com/krups/ms620161-espresso-grille/
Which is quite small and ships easy, one would think I would have it by now, so I asked for a tracking number, he told me he doesn't give out tracking numbers and hung up the phone right in my ear!!!
BEWARE RUDE AND LAZY STAFF, I GUESS THIS IS WHY I DON'T HAVE MY ITEM!
PS The call was made on 19/01/2013 at 1:58pm"
"Prompt shipping and great price."
"Very happy with service. Will definitely order again in the future."
"I appreciate the rapid response towards the item I purchased on your website. I will be using your company in the future. Thank you, Sincerely, Randy J. Coats."
"Thanks, the part and gasket came in the mail the very day that I emailed you! The blade assembly is perfect, but the gasket is wrong. Looking at the picture on the web site, it looked like the correct gasket, but it is too thick. Is there another gasket that is thinner or flatter? "
"Great price, free shipping and on-time delivery - what more could I ask? Thanks, Gourmet Depot! FYI, Gourmet Depot asked me to write a review "...if I was satisfied with the service received..." I'm happy to do so. Businesses deserve recognition for good service."