ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2013-01-06

"The shipping, in the age of free 2-day shipping from several major internet vendors, seemed excessively slow at almost 2 weeks. But the Gourmet Depot's prices and quality definitely give me reason to consider buying from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-05

"Very officiant and fast service with great products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2013-01-05

"The shipping is too slow.
It took a long time to receive my order.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-04

"Excellent service....excellent merchandise....I have been looking for a stylish yet inexpensice ekettle...I found it at the right place for the right price....!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-01-04

"I received it fast & in satisfactory condition "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-01-03

"No good. The picture is diffirent.
Wires' endings are missing...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-03

"My blender no longer leaks since I put on the new rubber gasket I ordered from The Gourmet Depot. It arrived quickly even though it was right after the Christmas rush."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2013-01-03

"Product and price were excellent. Communication and time to process the order was poor. Order was placed on 12/9. Order confirmation email received 12/9. Seller did NOT advise item was not in stock. Site advertised 2-8 days to ship so we expected delivery before Christmas. No communication received until we called on 12/19/12 to get order status. They received a supply on 12/19 and shipped on 12/20. Received on 1/2/13 in excellent condition and packed extremely well. The time to ship advertised on the site was misleading. I interpret this all to mean Gourmet Kitchen carries little or no stock. A nice business model but the customer should at least be advised that the item is not in stock. I did check their website and it now does show whether or not an item is in stock. Hopefully this was a one-time glitch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-01-03

"Thank you for your great service...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-03

"Excellent product, crisply processed, and delivered to the front door. What more could one ask for?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-01

"Service was great and we were delighted to get the needed part for our Cuisinart food processor - thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-01

"The KitchenAid stand mixer arrived a little sooner than I had expected, and is in good working order. The price was also much better than I would have gotten from a local retailer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-30

"The gasket has arrived and is in good shape. For some reason, I was unable to track it. Thanks for your service.
Carla
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-30

"I'm very satisfied with The Gourmet Depot service. I got the correct part at the right price and fast delivery. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-30

"The part took a long time to arrive but is perfect. Thanks for helping me out!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A