"I own 8 Harry Potter wands, the 10 wand display case, the Sorting Hat pen holder and all 4 pens, the Dementor Crystal Ball, the Golden Snitch Necklace, the Basilisk and Ukrainian Ironbelly statues from the Creature Collection, the Gringotts Coin Collection and probably more that I'm forgetting at the moment.
The wands are immaculate, true master replicas. They have every detail that the actual wands have, from shape, to color, to design, to little tarnishes that the wands in the movies had. They're painted wonderfully, no stray paint where it shouldn't and no little spots where it goes over a line. They're exactly the size each characters wand is in it's description and from the movie. Even after years of having some of them they have not tarnished or broken, even when we've taken them outside and pretended to cast spells. (I have, Harry Potter, Hermione Granger, Ron Weasley, Albus Dumbledore, Severus Snape, Bellatrix Lestrange, Nymphadora Tonks and Luna Lovegood)
The display case looks amazing as well, looks just as it does in the picture. It came perfect, no blemishes to the wood or any part of it. The picture does make it look like the wands fit into the plastic notches better, but they still serve their purpose and the wands stay in place. I had e-mailed Noble Collection to find out if they sold the name tags separately, because I had most of the wands before the case. They answered promptly but told me they only sell the tags for the characters in the Ollivander's boxes separately, so that was a disappointment.
The Dementor Crystal Ball is smaller than it appears in the picture, and the base (Hogwarts) is darker, but it's still beautiful. When you look through the Crystal Ball you can see Hogwarts all magnified and it's truly fun and entertaining. I have even had people who aren't Harry Potter fans look at it and they were caught up in it's beauty and starred at it for a long time. Again, no damage to the item or box when received.
The Sorting Hat Pen holder is also smaller than it appears in the pictures, they don't provide sizes for a lot of these products, so you're left to go off the pictures and the pictures make them look bigger. It still perfectly painted, looks just like the picture with no damage to it. The pens work great. The Hufflepuff pen is a light green rather than the deep green or black that it looks like in the picture. The Ravenclaw pen I've had for a few years and the blue of the pen has started to fade, which is upsetting, especially since I really just kept it in the box for most of that time, but I still love it. This was the only time I've ever had anything come in a damaged box. The corner of the Hufflepuff pen box was slightly crushed, it didn't effect the pen at all, but did ruin the box. Fortunately I had the Sorting Hat Pen holder so I had no intention of keeping the pen in the box.
The Magical Creatures were a little disappointing. I was excited that they were cheaper than most of the other products, because this site is overpriced for a lot of their products (except the wands), but they were plastic and it doesn't say anywhere on the website that they're plastic. I suppose that explains the price, however, and they still look amazing and are painted perfectly. They have every detail of the creatures from Harry Potter. It's just a little disappointing when you take them out of the glass case and realize they're a light weight plastic. But when you're just looking at them, you feel like you have a mini creature in a case and it's great.
The Gringotts Coin Collection is, once again, smaller than it looks. The coins are super shiny, no imperfections, perfect master replicas. The case has hinges so it can be opened easily and the coins can be flipped to either side. They're made of a heavy metal, like you would expect a coin to be, not plastic, with protective plastic behind them. I wanted to hang this on the wall, but it's really meant to be a display case not something you hang.
The Golden Snitch Necklace I've had for years. It was cheaper when I bought it. The Gold color has started to fade a little bit, like the pen. It's a great necklace, perfectly designed. It doesn't cause any irritation or discoloration like some cheap jewelry does. It sits at the perfect spot on the neck, not too long or too short, which is good because the wings are obviously long unlike a small necklace pendant. I don't think I would pay the current price for it however, unless they changed the material so the Gold doesn't fade in a few years.
Shipping has always been quick and with no damage with the exception of the corner of the one pen box being a little crushed, without effecting the pen itself. They have always replied promptly to all my e-mails and answered all my questions. I will, most certainly, continue to buy products from them. "
"I placed a order for Christmas, everything was fine UNTIL then started receiving emails about my address. I then answered all of there questions and I asked a few questions myself as I was starting to feel a little uneasy about the experience I was receiving. Then a email from a women that was extremely rude in her emails told me that she was cancelling my order because I asked a few questions about my order. So without any explanation my order was cancelled and its 8 days until Christmas..My order was a gift for my child. Im deeply upset at this service and the rude horrible treatment I received. Im actually quite horrified that a company can treat there customers so poorly. "
"I purchased the Harley quinn bat. My purchase was delivered in 2 days for standard delivery and the baseball bat was exactly what I wanted. Excellent quality!"
"No problems at all. I placed my order for the 4 wands and display frame. It came well packaged. The order was shipped after 2 days (stays true to their claim). I used standard shipping which took about 7 days (traveled across the country which is within the standard shipping time). I am impressed with the quality and promptness of the customer service when I had a question regarding some of the wands and their packaging. I am satisfied and would buy from again. It seems the prices might fluctuate on the site so it is a good thing to keep checking back on them from time to time. Better to get HP stuff from the source. I did it and will look forward to continue using them."
"The Noble Collection has done very well with what Ive ordered and I don't get the issues people have. At first I was slightly concerned because my order was not showing up as being ordered. I then contacted them via Email and I got a prompt reply with my order and info on shipping and tracking. Very satisfied with that. The Item I ordered was a Narsil Letter Opener and it was in great shape and in a fancy box that I can display. Delivery was fast. It said about 7-10 days. Well, I got it in 2 days. Im happy with them. "
"I have ordered from The Noble Collection numerous times and I have never been anything but thrilled with the very fast shipping (even more impressive when it's coming to Canada from the states) and the products are always exactly what I was hoping for. I will be ordering from them many more times I'm sure."
"i had such a negative experience shopping at noblecollection. The website was standard enough to use, and promised 2-5 day shipping. Two weeks have passed and I'm still without my order; I called their CS line and got a supervisor, Patti. She was scathingly rude on the phone, told me it was my fault for the parcel delays, and proceeded to swear when I asked her to lighten her tone... and when I then requested to simply return the product, she said I wasn't allowed. Appalling service, especially considering their products aren't all that cheap. I will NEVER shop at noblecollection again just because their CS was such a nightmare."
"I don't understand why the website is so poorly reviewed, i have ordered many things off this site and i live in Australia so it is harder for them and yet there service is amazing."
"I ordered a Superman pendant. It was the best price I found. It was shipped the next day, at a fair shipping rate. I got an email the day my order was processed, with shipping info and tracking number. Arrived in 2 days. It was all good!"
"After reading these reviews, I was nervous about receiving the large order I placed to Noble Collection. I submitted my order Monday morning and received it on Wednesday. It only took Noble Collection days to fill a large order and ship it across the country-- that's impressive! The items were fantastic quality and felt well designed; I expected several items to be made of cheap light-weight plastic but I was very surprised that it was actual heavy duty glass-like material."
"Great products and quick delivery. My kids love the Harry Potter wands."
"This company is a joke! Beware! They will make you go thru hell and back. Items received were in deplorable conditions. Either way you will end up loosing because the item will arrive damaged and if u decide to return yo wont gert your $$$ back. Don't bothrer with this company! "
"I purchased a 4 wand set from Noble Collection, with a display case. This was a special Christmas gift for my daughter. When I received the box, I opened it to check the 4 wands, display tags and case. Two of the four wands were scratched. Three of the four display tags were scratched to the point you could no longer see the name. I returned the wand set, after begging Noble Collection to pay return shipping. After two weeks, and several email inquiries they refunded only a portion of my order. They would not return the shipping amount and I also had to pay for a pickup from UPS out of my pocket. I not only was out a Christmas gift and had to scramble to replace the set, but then I had to BEG for a return label, pay for a pickup and they only gave me a partial refund. I would not recommend and I won't buy from here again."
"Do not order anything from this appalling company. The wand I ordered was very poor quality so I sent it back for another, which was of the same quality so I sent that back asking for a refund. The customer sevices constantly lie to you hopig you will give up. It took me six letters and about ten phone calls over two months to get my money back. So people you have been warned I am surprised that the Harry Potter franchise let these morons ditribute their goods."
"Very poor customer relations. I ordered the Hermoine purse in November. Still no purse but I receive monthly postcards giving me a date that it will arrive. It then does not arrive. When I call, they always say it will be here tomorrow with multiple excuses (in customs, storms, shipping hold up, etc). I have the distinct impression that they are told to lie to customers to try and keep us happy. Quality of past merchandise is not worth the money I paid. Wish there was another supplier of this purse but they hold the monopoly."