ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-28

"Just what I was looking for...quick delivery!"


Verified
5/5

2013-06-26

"Richard was very helpful making my decision on which pond pump would be best for my situation! Thank you!"


Verified
5/5

2013-06-26

"One word: EXCELLENT. They confirmed order, e mailed me for a ok to substitute ( upgrade) item and shipped as they stated. Products were received as shipping instructions said they would and as product was described. Will order again if they handle what I need. Thanks for being a reputable business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-25

"fast shipping!!!!!!!Thanks"


Verified
5/5

2013-06-25

"Ordered the large Aquascape Urn filter....Called with questions & the Customer Service was very helpful, very very pleased with the product & the service....will be back again! Thank you Pond Outlet!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-24

"Superior customer service. The owner took the time to explain the various Aquascape pumps and made recommendations based on my needs. He even price-matched, although I am not sure if that is policy. He was extremely knowledgeable, friendly, and fair. I definitely would give him more business and would highly recommend The Pond Outlet. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-19

"Item was exactly as advertised. Delivery was was faster than expected! Will definitely use The Pond Outlet again."


Verified
5/5

2013-06-17

"Very quick delivery and great communication regarding shipping. Have already put in another order!"


Verified
5/5

2013-06-15

"With the inventory as extensive, it was hard to find what I was looking for without paging thru a lot of things, I was not interested in. I do appreciate all you have to offer!! I sure you'll hear from me again."


Verified
5/5

2013-06-15

"RECEIVED THE ITEMS VERY PLEASE WITH EVERY ITEMS IN THE POND THE SAME DAY WILL USE YOUR COMPANY IN THE FUTURE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-08

"So much help when I called. I was online and needed further assistance, called and was given tremendous service! My thanks to the great customer service! You have my future business! Shanon"


Verified
1/5

2013-06-05

"Have not received it yet..Why?"


Verified
5/5

2013-06-05

"The item arrived ahead of schedule. It was properly packaged and has lived up to expectations."


Verified
5/5

2013-06-04

"My order was filled and arrived very promptly. Also your online choices fory waterfall lights was excellent."


Verified
5/5

2013-05-30

"product is high quality and fit perfectly"