"The pond Outlet had what I needed and shipped to me in one week. Plus they came back and provided a discount credit they were promoting AFTER i'd already completed my transaction !
Talk about service & great stuff for your pond in one stop."
"Richard was extremely helpful getting me the right products I need. He takes the time to answer questions. The products were delivered quickly and my pond is up and running.
Thanks Richard!!"
"Purchase was easy to make over the Internet. Delivery was quick and efficient. Pond looks just like it appeared online."
"Excellent, delivered on time , kept me very well informed , treated me like a valued customer.Five stars all round , highly recommended.
Martin."
"The Pond Outlet were a great help to me. What I needed was on backorder at the factory and they were able to get the item for me in an acceptable time to take care of my needs."
"Right on time, order correct, normal expectation for these guys"
"Failed to ship and when I inquired they promptly shipped. Pleasant communication, oversight I am sure."
"I have always had a positive experience purchasing from The Pond Outlet. I had made a mistake on an order by forgetting to add an item and the salesperson, Richard Ross, was able to add the item and even issued a shipping refund! I will only buy from this online company as I have had great shopping experiences from the ease of finding the item I need, to the checkout, to the ability to send and receive emails to get help! My go to pond people!"
"Wide selection of products in an easy to navigate site was followed by amazing fast processing and shipment of our order. Due to remote rural location, we order on-line frequently and this sets a bar for internet orders."
"Excellent. I called twice on questions I had about the pond. Each time my questions were answered Quickly and knowledgeable.
The pond arrived in 2 days after I ordered it. I will buy from this company again.
Thank You"
"I ordered an IonGen GS2 system, and that was after all my questions were answered by Richard from Pond Outlet. I was also given a 10% coupon plus free shipping and my order arrived on time. Although I have not installed the system yet, I am very excited to see positive results, which would save me time and money maintaining my Koi pond. I'm sure my Koi(s) will also be happy!"
"They have always delivered what they promise in regards to best price and delivery."
"I appreciated that my order was processed and recieved in a timely matter."
"Not only did Pond Outlet have the best price on our Quiet Pumps, they delivered in a timely manner and the product was factory sealed.
We are very satisfied. Thanks."
"Did not understand the need for Bongo and why I had to complete this including my credit card #"