"My experience with the Watchery was very satisfactory. "
"I was very disappointed to discover upon delivery that I was sent an older version of the watch containing a HN25A movement instead of a NH35A movement. Maybe I'm naive, but I assumed when I bought a brand-new watch, I would have been shipped the current version. I should have spent a couple of extra bucks and gotten one from Amazon where they are shipping the current version. "
"Great watch impressed that it looks better in person. Not for someone that wants a small indiscrete watch. Paid extra for 2nd day shipping and received the watch 5 days later. Other than the shipping, I had a good experience. "
" delivery due today on watch #two that i bought last week.. it seems the watchery allways having sale ... web site choppy given one time offer then it disapeared when item put in cart.. //////////?///////// why "
"very happy with my purchase..."
"Unfortunately I had to send watch back because of fit. I will order another and pay attention to the sizing. Great selection, and service."
"very good watch but too big for my wrist. Arrived on time. "
"Excellent,Quick shipping and an excellent price. Highly recommend for any watch purchase."
"It was a pleasurable experience, am happy with my purchases. "
"The selection is great. Delivery was a little slower than expected, but free delivery is a great perk. "
"Very impressed with the presentation of the two watches I recently ordered for my fiance's birthday. The quality of each watch looks superb. Litmus test is this Saturday when he opens his gifts. I could not be more proud to present these two watches to my man who is a global business man who is a big kid at heart. Thank you Watchery, I could never have afforded watches of this caliber without your help. I feel fabulous!"
"Surprisingly good quality watches at an affordable price. Bought 5 watches so far and they all looked better in reality. I am now hooked to their specials daily mailing."
"I was asked to contact you with an order number and you would take care of the issue. So I called Customer Service, and after 30 minutes of listening to mindless musac and comments as to how important I am to you, no-one answered and the call was disconnected by you. Disgusting service."
“rydalwater - We'd be happy to check on your order ASAP. Please contact us with an order number and we'll take care of this right away!”
"Thewatchery.com is tne trusted website to purchase deluxe watch."
"Overall, fair. Had an unpleasant experience with UPS. I am disappointed with their service, protocols and customer service. I would not recommend UPS to anyone."
“We're very sorry to hear of the unfortunate UPS experience. As a partner of ours this reflects on The Watchery's reputation which we are passionate about upholding. We sincerly hope you'll reconsider your satisfaction with us and allow us to "wow" you in the future.”
A rep from The Watchery, SWIGroup, has responded:
“We're very sorry to hear of your dissapointment with the Invicta watch you've purchased. Manufacturers do often change their specifications without changing the model numbers and even though this is a brand new item it may have been in stock while the manufacturer was updating their inventory. Again we apologize for the inconvenience and hope you will reconsider your satisfaction with us.”