"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Very good. Recieved items quickly"
"Delivery was great and all parts were well packaged and in perfect condition. Only issue was that the valve specification that was included in the packaging indicated that the valve threads were BSPP rather than NPT. I contacted Maureen through the customer service email and she was fantastic in terms of timing and content of her response. It took a couple of emails but we got the issue sorted and I am completely satisfied with the order and the product. Had it not been for the misleading one pager in the box, would have given 5 stars and I would not hesitate to order from The Bath Outlet in the future.
Bryan - Wisconsin"
"We LOVE this sink!! We used the same one in our last house and when it came time for us to remodel our bathroom I knew we would be using this sink again!! Obsessed! "
"I needed this item in a hurry and they delivered as promised"
"I wanted a certain kind of bathroom hook that was sleek, modern and yet would hold a towel or big robe. I found what I wanted with ease. it came fast and I am very pleased. "
"Fast service. Beautiful product. I’m ordering another one. "
"Found exactly what we need, with great size options for our odd sized bathroom. Easy to order!
And I love the fact that you publish your phone number if there was a problem, you don't hide it deep in your website. This shows you stand behind your products and real customer service and support!!"
"I have never had such complete and rapid help when calling about products and issues. Thank you for hiring such wonderful people!!!!!!!"
"Excellent quality products! "
"I love my shiny new soap dispenser. It was the only non-round one I could fine and it is so chic in person."
"Very specific return policy and makes you wonder if you will get your money back. "
"I had to return it and I had to pay for shipping!!???? That’s not right nor fair!!!"
"The whole experience was spot on! I would definitely order from them again. "
"The return experience was good. There was nothing wrong with the product, I calculated the dimensions wrong in my bathroom, and the sink I ordered didn’t fit. They packaged it very well and the return process was quite easy. "
"Your website indicated you had stock on item I ordered. When I checked a week later to see why my item had not shipped, you said it was back ordered. Since I purchased it as a gift, there is no way it could be received on time so I cancelled the order. The reason I gave two stars instead of one is because you handled the cancellation timely."