"I have placed the order for the glass toilet brush holder just because I liked the picture.
It was the white glass holder with the black top and the black arm.
The item I received had the silver top and the silver arm."

"Top notch product quality (I've purchased several of items in the past few of months).
Terrific, knowledgeable customer service and superfast shipping. "

"As the mayor of a small city in Kentucky, I was looking for a modern style, quality, double basin sink for our upgraded bathrooms in the community center. I searched the internet extensively and finally found the best value (price/quality) at that The Bath Outlet! I was apprehensive about shipping in terms of time frame and handling so that it wouldn’t get broken in transit. I was pleasantly surprised that the sinks arrived within a week which was quicker than I expected and the they were in perfect condition. And the quality was beyond my expectations. They are now installed by a plumber and look great! I will certainly look here first the next time I am in the market for bathroom equipment. Thanks Bath Outlet!"

"Pretty straightforward and fast delivery when available. Good communications."

"Ordered a double console sink, faucet, ptrap combo which was listed as in stock on the site. My $3000 order processed and I was informed days later that the sink was not actually in stock - the legs needed to be made in Italy which would add 8+ weeks. Very disappointing! as I had spent weeks looking at my options;(

Ok maybe months

On the plus, side my cancellation went smoothly and I was credited promptly. As I have taken my business elsewhere, I can't comment on the quality of the items themselves. My advice is be sure your item is in stock - best wishes ! "

"This is my second purchase. Went smooth & fast. Both times the product was well packaged and perfect. "

"The box the product came in had sustained some damage so I was worried. But when I opened the box there was another box that was 2" smaller all around and was surrounded box spray foam. Nice. No damage and all the parts were there too. Added bonus for confidence in making more purchases in the future. Thank you Bath Outlet!"

"I assumed hardware included meant the faucet. Pretty expensive for what it is but I guess it will do…. "

"Super fantastic service. Caring and quick!
"

"We weren’t sure how replacing two sinks in our master bath with one large sink would work, but it turned out to be the best decision! We now have more counter space and plenty of room for both of us to use this Scarabeo sink at the same time if needed. It did require some modifications to the vanity as it was wider than expected as a drop in but not a huge problem & it’s now a beautiful part of our remodel! The Bath Outlet provided excellent customer service. The sink arrived with some putty on the underneath edge (as if covering some damage). The Bath Outlet asked for pics of the damage and barcode, then quickly sent a replacement no questions asked! As others mentioned, the sink comes very well packed. I highly recommend this 31.5” Scarabeo sink and The Bath Outlet!"

"very quick shipping. Thanks"

"Very easy to navigate website to find what you want. The product I ordered, shower shelf, was good quality with a reasonable price with fast delivery."

"I chose the product, they had the product available, I ordered, I received my TP holders in about 3-4 days, they are installed, pretty painless!"

"Fast easy ordering and delivery "

"I understand this sink has received closer to a 5 star rating but unfortunately I don't believe that is accurate. I was excited to receive my sink but it actually looks Grey and not black. When I called to discuss the return I mentioned to the gentleman on the phone that it looks Grey and his response was "that's a matter of opinion". Needless to say that is the last thing you want to hear when you are satisfied with you purchase. "