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Product & services pricing
3.77/5
Chance of future purchase:
3.63/5
Shipping & packaging:
3.69/5
Customer service:
3.99/5
Return/Replacement policy:
3.62/5
Featured Review


Verified
5/5

2023-01-03

Perfect Customer Service and Product

"I needed a specific size, sleek chrome towel bar for a very modern powder room re-do. Not only did BathOutlet have a good selection but worked with us to replace our 1st choice when it wasn’t compatible with our wall studs. They helped us find the perfect alternative bar in time for our holiday guests. Staff was wonderful. I will definitely work with them in the future. Product quality was excellent and a perfect finishing touch. "

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Verified
1/5

2023-01-03

Poor delivery!!

"Ordered the 20th of December with 2 day delivery. Delivery is now scheduled for January 3. I needed this product for a project and now have to go to plan B!"

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Verified
5/5

2022-12-27

A good experience.

"Everything I ordered came quickly, exactly as described and well packed. I mean, really really well packed. The porcelain sink I ordered could have been dropped from space and survived! Took me longer to unpack it than it did to ship it! Impressed."


Verified
5/5

2022-12-20

Quick shipping

"I ordered the sink and it arrived quickly and in great shape"

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Verified
5/5

2022-12-17

Recessed TP Holder

"Nice, quality product and shipped quickly too!"

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Verified
5/5

2022-12-16

Superior customer service

"Had an issue with a product that I purchased. When I reached out to Customer Service, they went above and beyond to make sure that I was satisfied and the issue was resolved."

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Verified
1/5

2022-12-15

Impossible to return!

"The mirror I ordered didn’t work out but to return it, I’d have to mail it to India and pay all these return fees! The mirror is useless to me so I’m just out the $300 it cost."


Rep reply posted 2022-12-16
A rep from Thebathoutlet.com, TheBathOutlet, has responded:

“Dear Valued Customer,

Thank you for being in touch! After receiving your review, our customer care team will be reaching out to you directly in regards on how to process a return, or address any confusion. Our returns center is located in Pennsylvania and we will be reaching out to you shortly to best assist with your return. Happy holidays!

-TheBathOutlet Customer Experience Team
cs@thebathoutlet.com
1.877.256.1645 M-F 9am-5pm EST”


Verified
5/5

2022-12-10

ceramic and not damaged

"nice sink delivered in a reasonable time, and well-packaged"

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Verified
5/5

2022-12-08

Sink and Stand

"Order delivered correctly and promptly. Sink from Italy; double packed with area in-between filled with foam; like spray in household insulation. A **** to unpack but prevented any chance of sink being damaged. Stand had to be assembled; easily done; all parts present, high quality. Happy with product and company."

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Verified
5/5

2022-12-07

Wonderful

"Thebathoutlet was the only site that had what we needed - it arrived fast and in perfect shape. Highly recommend. "

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Verified
5/5

2022-12-05

Great bathroom fixtures

"Arrived on time in great condition."

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Verified
5/5

2022-12-05

Wonderful shower system

"It arrived on time and works great. "

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Verified
5/5

2022-12-02

Good product & fast shipping

"I ordered a chrome wall-mounted soap dispenser to replace one in a modern commercial building. It was almost identical to the original, came with wall mount hardware, and arrived in less than a week. V. Happy!"

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Verified
2/5

2022-11-30

NOT IN STOCK AS ADVERTISED

"Our sink was back ordered after advertising it was in stock!
NOT GOOD
"

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Verified
5/5

2022-11-30

Thumbs up :-)

"Great bathroom sink, no problems and better price than manufacturer!"

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