"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"I submitted my over 2 weeks ago and was instantly charged but never received product despite being asked to review my order. Expensive order to be this late, especially when they charged for shipping."
"Custoner Service seems to be a relic of the past but not at The Bath Outlet. Our original order was allegedly delivered by FedEx but never received. When I reordered the product, Charlie engaged with FedEx on my behalf and resolved the issue. Considering that the Bath Outlet had completed their responsibilities and my issue was with FedEx, I feel that they really went way above and beyond my expectations. "
"This place is a scam. Order never arrived after waiting over a month"
"We had an issue with a wall mounted makeup mirror and the Customer Service Rep was very helpful and easy to work with. She addressed our problem immediately and got back to us with answers quickly. However, the issue was not able to be resolved and I’m stuck with a mirror that we can’t use. "
"Excellent service. Thank you!"
"Everything went smoothly and efficiently. The particular items that I had wanted had been discontinued by the manufacturer and The Bath Outlet was the only place that could get them - and they were delivered promptly. Very much appreciated and will be back....."
"Very nice service and price."
"First time buyer with The Bath Outlet.com and will be back for future shopping & purposes."
"Great. Would buy again. Happy "
" Everything was delivered quickly. The packaging was extraordinary. The productquality was superior."
"Sales people are very knowledgeable very helpful my product came on time it is packaged very well very happy with the whole process thank you"
"I ordered a magnifying mirror. Had it shipped to a shop in Florida that is doing work for me. I did not check my online order confirmation (my fault). Five days later the shop got two large boxes containing two ceramic wall hung sinks. I did not order two sinks. Three days later I did get my mirror.
I call Thebathoutlet to complain, then found my order confirmation, and was told I had to pay to ship them back.
I made a mistake by not checking my confirmation, but I am a big boy so I will **** it up and pay for the shipping. I will also never do business with Thebathoutlet again."
"Love it, prime quality, finishing & design.
Shipping was VERY fast. Perfect."
"Small delay, to be expected"
"Website states 2 day delivery. Order placed on 10/25 and instead of 10/28 delivery, shipping notice states 11/1 as delivery date. I will not use again or recommend site to others"