"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Had previously purchased shower unit and loved it so much we bought a second. During second install shower value was destroyed and I ordered a new one..expensive mistake! Mike in customer service was great, he noticed the reorder and called the next day and I had explained the situation. Mike was able to replace part that was destroyed for no cost! I will always buy from TheBathOutlet.com!"
"Great looking havent used yet. Quick delivery."
"We purchased several items from The Bath Outlet. I needed to return two of the items and order different models. The return process was very customer friendly and quick. The products are high quality "
"Nowhere in the description does it say the shower set is not complaint with specific state requirements. They shipped to us in a state (MD) where the valve was not compliant which we couldn’t learn until an inspection uncovered it. They then refused to issue a refund/return. We had to go to Koehler to get a complaint valve for around $400, on top of the $700+ we already paid from the bath outlet. Terrible."
"So I’m a lefty. And we redid our bathroom I wanted everything on the left (sure it might sounds crazy but I think it’s silly everything is always on the right!). I found a beautiful lefty sink (a sink that has extra space on the left instead of the right side). Thank you! I have a space where I feel comfortable. Y’all have a wonderful selection and it’s all beautiful and you truly have something for everyone! (Oh did I mention super fast shipping!?)"
"I recently purchased two restroom sinks and hardware for bathroom remodels. The sinks are beautiful and are exactly as described on the website. Purchasing on the website was easy and the product arrived within days, as promised. Packaging was excellent and the sinks arrived in perfect condition. I looked at many other places before deciding on the Bath Outlet and could not be happier with my decision.
I am about to remodel two additional restrooms and plan on purchasing two more of the same sinks from the Bath Outlet. "
"The gentleman was great and super knowledgeable. Decided not to go forward due to budget "
"Sink was on back order and assisted me in replacing right away to make my deadline"
"Excellent quality, quick delivery. "
"Not packaged well. I suspect it was someone's return. No instructions. "
"Delivered in one day everything was packed nicely"
"Product descriptions spot on. Quality of the mirror is excellent. Item arrived sooner than expected."
"We were renovating a house in Miami and decide to give a completely new look to the master bathroom, with new flooring, double floating vanity, mirror and lighting fixtures. To achieve the new look, we used the chrome accessories from The Bath Outlet and the client couldn't be happier!
We will continue using The Bath Outlet in our renovations and new projects too! Thanks "
"Fantastic customer service!!"
"Great experience with this seller. Ordering via their website was quick and easy, and an order tracking number was quickly generated. The order was shipped quickly and arrived within the expected time. The item (a sink) was packaged most excellently, with extreme padding -- the original packaging was enclosed in another larger box with the space filled completely with dense spray foam. Was delivered in pristine condition despite an adventure it had. The adventure that the package had after it was delivered showcases The Bath Outlet's excellent customer service. As it turned out, the package was stolen after delivery (we absentmindedly forgot there was a delivery, and by the time we looked for the package the next day, it was gone). We resigned ourselves to the loss, but not too long afterwards, we were contacted by customer service rep Mike, who explained that one of our neighbors on a nearby side street had noticed someone dragging a box, trying to open it and then abandoning it (fortunately, the big sink wasn't attractive to the thief), and looked at the label and called The Bath Outlet to report the stolen package. Mike quickly called us (and called us 4 times before we got back to him) to tell us the situation. We were so relieved! Thanks for our good samaritan and to Mike with The Bath Outlet's customer service team!"