"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"I ordered three soap dispensers. Two for our master bath in chrome, sleek and seems to be well made. One dispenser in orange for a guest bath that is fun in yellows, oranges and greens. This one is sleek as well and appears to be well made. I received within a couple of days of ordering. Would highly recommend The bath outlet. "
"Timely delivery, excellent packing. My only negative is that I did not receive email confirmation of my order, order status, and tracking info. Having said that, I'd shop with Thebathoutlet.com again."
"I was wondering why I didn't receive the mirror I ordered. they told me it was back ordered but I didn't received and notification of that change."
"When I started a total remodel of a 1942 master bath, I had a vision of something modern and high quality. I found The Bath Outlet online and they had the exact shower system I had in mind. I bought it and love it - solid, well built, looks awesome. I like it so much, I've since bought faucets, another shower system, towel racks, door hooks and shower accessories. I went with the Remer products and am very happy with the final products. The purchase process was seamless and all products arrived quickly via FedEx. I haven't had to return anything, but I assume that would be easy.
Some people may shy away from the prices, but after having done prior projects with stuff from big box hardware stores, I found the slightly higher premium well worth the costs. "
"The site was easy to use and the product came quickly and undamaged.
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"The sink I ordered came damaged. I called in for a preplacement and the person I dealt with on the phone was great. Sent me the info I needed to fill out. Fed EX came the day after info was sent back to pick up broken sink a several days later received the new one. I would definitely order from them again."
"Received my order quickly and everything is really nice!"
"Maureen was amazing, a real problem solver! I would order confidently again and again!"
"The stuff came on time. The quality was OK. The towel bar is lightweight and the hand towel ring is sort of tweaked or twisted. Not perpendicular to the wall. Nothing major wrong. Most people wouldn't notice. A specific measurement for spacing would have been helpful on the toilet paper holder brackets. My guess and measurement turned out 1/8" too close and does cause a slight bind. "
"I have a sink that came in damaged. Contacted customer service about it and have yet to hear back. Doubt they'll give me my money back without a big fuss now."
"I am pleased with the prompt service that I received. I got part of my order and was given an ETA for the remainder. It's good to be informed."
"Had two products I ordered. Both said would arrive in two days. Got an email saying one of the products was on back order and my other item would not ship until they could ship both. When I questioned a few days later why the website was still saying it was in stock, they said they were expecting their restock in the next 5 days. The next day I got a notification my package shipped. So did you actually have it all and make me pay $14 for two day shipping and not ship it until I complained? Cool products, but I'll try to find them elsewhere due to shipping cost."
"Beautiful piece, easy install. Love it so much!"
"We were searching for a rectangular white undermount sink that was not too deep, and a little different, ie, not just a square box, and my daughter found a beautiful (Italian brand) one with angled sides, on your website. The best was... the price was fair and it was delivered for about $15 in one day! It doesn’t get much better than that. Our bathroom renovation will be done soon and we will be able to appreciate the sink even more, as we use it. Thank you! "
"I received an item broken during shipping and called The Bath Outlet. Charlie took my information and had a new item mailed out the same day. All I had to do to return the broken item was set it on my front porch. The customer service could not have been more perfect!! After the issues I had remodeling the bathroom this was an extremely welcome experience! "