"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Hello, I'd made a mistake on an order I place and their customer service team quickly remedied it. I was able to place the correct order and it was very smooth, shipping was fast, and everything arrived in excellent condition."
"My experience was wonderful . Went smoothly and my purchase arrived in good time and all in one piece . "
"The Nameek's CeraStyle wall mounted bathroom sink arrived very quickly and is perfect for our needs. The sink is good looking, of excellent quality, and worth the price."
"I bought my beautiful vanity a year ago. Unfortunately our contractor who was doing our bathroom left and never came back. Our new contractor couldn’t find the hardware (bolts, nuts, screws…). I called the customer service line, told them my issue and the next day I had everything I needed to install my vanity. I finally have my a new bathroom, wonderfully made vanity and I couldn't be happier. "
"Ordered a 3 piece black matte shower set...communicaiton was excellent, delivery was on time as promised, and the set is great.
I'm a happy customer!"
"The matte black sink and chrome vanity I ordered was not only in stock but shipped within two days. It was packed extremely well and arrived in perfect condition despite the delivery person handling it a bit rough paying no attention to the fragile do not drop stickers on the box. Prior to completing my purchase on line I called with some questions and the person I spoke with very helpful. My first purchase with the bathoutlet - the whole experience was great - I highly recommend them. And btw, the sink and vanity are beautiful. "
"I purchased some items for my bathroom. Some worked out and some did not. The return process was easy and the customer service team was excellent!"
"My order arrived in just a few days and was packaged very securely. Not a single blemish, which is hard to avoid with most things being shipped these days. The sink I bought is also even more beautiful in person!! "
"We were remodeling a house to move into and after much research I ended up using thebathoutlet.com for almost every accessory for the 3 bathrooms. Their merchandise had the quality and style that we liked and we found that they are the best and their prices are entirely reasonable. The range of styles they offer is excellent. The shipping was quick also.
I did have to return some items as they didn't end up being exactly right for some of the spaces once we got some of the remodeling done, but it was easy to return those items and purchase the ones that worked better with no problems at all. We are very pleased!"
"I have been furnishing 2 new homes over the last year and I have found The Bath Outlet to be a trusted source of stylish, quality items. If my second home was in this country I would be buying even more from them, as their prices are competitive and fulfillment times are optimal. "
"The sink is perfect for my small 2nd bathroom The cabinet is only 16 inches wide so it took a long time to find one that would fit The packing was outstanding packed in a smaller box surrounded by spray foam
Very happy with my purchase was worth the wait due to a backorder"
"Love the product Delivery was quick. Ordering was easy. "
"My bathroom towel and paper rods are absolutely beautiful. The crystal accents really are exquisite and I can’t wait to have them hung. So pleased with my purchase "
"First vanity they sent was the wrong color. Replacement they sent was the correct color but had a break in the left panel through the hinge. Still trying to figure out what to do now; too risky to get another replacement."
"I knocked over my bathroom hand soap dispenser and the pump head broke off in the process. Called Customer Service and got Mike who asked me to text him a couple of pics of the broken pump. I did - he called back the next day told me what I needed. I paid and it arrived on my doorstep two weeks later. I couldn't be more pleased with The Bath Outlet and Mike. Thanks!"
A rep from Thebathoutlet.com, TheBathOutlet, has responded:
“Dear Valued Customer,
Thank you for your honest review! We truly are sorry for the shipping issues that occurred within your order. After review, we can see our customer experience team resolved this directly with you. We again want to extend our sincere apologies for any inconvenience this may have caused you. Stay well and take care!
Sincerely,
TheBathOutlet Customer Experience Team
cs@thebathoutlet.com
1.877.256.1645
M-F 9a-5p EST”