"Via email I was offered 20 percent off my order, but did not see where to enter the code and therefore paid full price."

"My corgi's new fave! In addition to an amazing deal, prompt delivery, arriving in perfect package! Thank you, The Honest Kitchen!"

"so you changed the packaging but not the annoying bags! still love the food- have been using it since you began~"

"Have been using The Honest Kitchen for years. Never an issue "

"Turned my epi German shepherd into a beautiful health dog!"

"I have been feeding my dogs Veggie (base) for several years. This allows me to add organic and grassfed meats to it. My 70 lb Rhodesian Ridgeback licks her dish clean! "

"Ordering &price was great. Food looks nasty. I realize dogs don’t care how it looks and I don’t normally judge food by appearance but this is just nasty. I’m not feeding it to him."

"I have been purchasing your product for years. It is the BEST dog food...there is no question about that. Up until last week, I have primarily purchased this food at a pet store. I prefer to give them my business over Amazon, although the latter would certainly be more convenient. Although the food is expensive, I am grateful for the frequent buyers incentive, which gives me my eleventh box free.
Recently, I have had difficulty locating the recipe that my dogs prefer: Force. The store manager told me that it was going to be unavailable for a while. I was thrilled, when I found that I could purchase it directly from your website AND continue to earn a free box of food.
After placing my first order, I realized that I could have placed a recurring order instead. I tried to cancel my order, but read that I could not do so. Instead, I went ahead and placed the recurring order, not knowing when the boxes would arrive. A few days later, I received an email stating that I had only a few days left to alter the recurring order. Knowing that I had plenty of food, I delayed the delivery, knowing that I would receive it two weeks after the first order (the one that I couldn’t cancel).
Well, the first order arrived three days ago, and the second order (which should not be shipped until April) arrived two days later. On top of that, I received an email stating that my purchases would no longer add up to free food, but rather to discounted items. I do not yet know if that is good or not, but am frustrated with the use of your website!
I can’t cancel items, but when I change the date, the change is ignored as well! I was TRULY hopeful that ordering the food from your site would be more convenient than buying it from the store. "

"We are so happy with HK! We use the auto shipping and have had to add more boxes because our dogs LOVE the food. The online customer service has been easy to use, very helpful and quick! Thank you for being so great. Please don’t change :-)"

"This food was recommended by a friend who is a vet for my Sheltie. He likes it and that’s all that counts. I hate all the bad stuff in commercial food. Plus science diet wasn’t helping. Thank you."

"Awesome shopping experience and my dog loves the food!"

"I tried to sing up for the mailing list but the link did not work. Tried multiple times and it still did not work. "

"Terrific love the products"

"Service was excellent, but my fussy pups don't really care for the toppers. They refused to eat anything with the bone broth on it whether it was in liquid or powder form. Will continue to try other ways to get them to eat regularly."

"I had a $5 off coupon and missed the screen to enter the coupon when I ordered. I call customer service and they were able to amend my order and include the coupon. Customer service rep was very helpful and friendly. "