"Very friendly. Prompt courteous service. Great tech support.
"

"Doug Hermann of Thermosoft provided excellent customer service and support throughout my buying experience. This is my second time and was a bigger project, but Doug worked with me all the way. Can't wait to enjoy the warmth of the Thermosoft pads under the engineered wood flooring. Installation is scheduled for next week."

"The representative was fast efficient and knowledge able the product came lightning fast not installed as of yet but the company people portion of the purchase was fantastic!!!!
Happy Shopper.
Connie"

"Everything arrive as promised and even a day early. Perfect"

"The ordering was easy and helpful!"

"I enjoyed the web site but had questions regarding the installation. Robert was able to chat and clarified my concern as well as assisted in ordering what I needed."

"We have not installed the ThermoSoft yet, but working with Mr. Bob was awesome! he answered all my questions and he made me feel that I could call him anytime I had any more concerns. I can't wait to get them installed!"

"Great customer rep!!!! Have not installed mat yet, but know I can rely on u guys for support."

"Excellent assistance with my purchase !"

" very easy to install , great customer service, just an over all great experience"

"All very well done, thank you
Will be ordering another set of mats etc from you in about 2 to 3 months, 600 sq ft.
Thanks
Rich"

"Everyone was very helpful with my questions regarding updating my simple thermostat to an upgraded version. "

"Good product and good people! I am so happy with you and your company. Thanks a lot!"

"I ordered replacement controls for my heated mattresses in my RV. They arrived promptly and in good condition. I am very satisfied with my experience dealing with Thermosoft. Thank you."

"I received excellent advice and assistance from the salesman who was named Bob (EXT # 33). In addition, I received the shipment when expected. Now if it works, everything is great."