ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2021-07-06

Fantastic

"Easy Instructions and very cost-effective.

After a few wrong numbers punched in the phone keyboard, (Fat Fingers doh) phone up and running with my new provider.
I recommend this company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-07-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Great news! enjoy the unlocked phone!”


Verified
5/5

2021-07-06

Amazing, fast and professional :D

"When I first paid for the unlock, they weren't able to get cooperation from Sprint, because well, Sprint ****. However even with the backlash from Sprint, The Unlocking Company informed me to join a chat with one of the techs and they would still be able to unlock the phone over my computer. The process took less than 15 minutes and was very quick and professional. I paid to have the phone unlocked less than 2 days ago and I already have it set up with Cricket. This website is legit and very fast. Would reccomend to anyone.

Phone specs/provider information:
Sprint/T-Mobile transferring locked phone to Cricket
Unlocked in 48 hours
Samsung Note 10 Plus


Phone works perfect on new network! :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-07-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Nate, your phone was certainly a little more difficult to unlock than other, but we were able to power through and unlock, Enjoy!”


Verified
5/5

2021-07-05

"Wired like a charm! Exactly what they said. Highly recommended. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-07-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Ryan, happy to help, have w wonderful week!”


Verified
5/5

2021-07-05

They did what they said they would

"Not 1 issue and they did exactly what they said they would do along with them getting me the code nice and fast it took lol less then 14hrs. When I getta new phone and it's locked I will most definitely use these guys again. That was $40 well spent!! Thanks guys "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-07-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We certainly appreciate the kind words, enjoy the unlocked phone and hopefully we will be doing business together again soon!”


Verified
5/5

2021-07-02

Great

"Easy, quick and simple, thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-07-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much for the kind words, we hope you enjoy it!”


Verified
5/5

2021-07-01

Excellent Service

"Worked exactly as described. Galaxy S21 unlocked with ease. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-07-02
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help Philip, enjoy the unlocked phone and hopefully we will do business together again soon!”


Verified
5/5

2021-06-30

Excellent

"Really pleased so easy would definitely recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-30
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much, we are always happy to help, enjoy the unlocked phone and the rest of your week!”


Verified
5/5

2021-06-28

thanks a lot you made it just in time

"very good experience thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-29
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“No problem Hussein, enjoy the unlocked phone and rest of your week!”


Verified
1/5

2021-06-27

Where's my refund?

"I ordered about 3 weeks back and still haven't gotten my refund money. Online tech support replies fast but only to reassure me that I have been refunded but its been 3 weeks already, and I have not received any funds. I even sent them my bank transaction history, no refund sent or recoreded ."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Johnathan, The payment was voided on June 8th, and you should not have a charge on your account any more ”


Verified
5/5

2021-06-25

great service and chat

"these guys were quick and responsive to my phone unlocking questions and i got this thing unlocked in under a day. fantastic folks highly recommend"


Rep reply posted 2021-06-26
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help Johnny, hopefully we will do business again soon, enjoy the weekend!”


Verified
5/5

2021-06-23

Great Service

"I wanted to unlock a Galaxy S9+ unfortunatley it did not have an unlock code so I opted for the software unlock. It was done in 15 minutes and went off without a hitch The Unlocking Company is The Bomb I would give them a ten star rating if I could. If you need a phone unlocked contact them and they will get it done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-06-24
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, always happy to help!”


Verified
5/5

2021-06-23

5 STARS IS NOT ENOUGH!

"The Unlocking Company is beyond amazing and I seriously recommend them to anyone who needs their phone unlocked! Thank you so much The Unlocking Company! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-24
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We definitely appreciate the kind words Charles, enjoy!”


Verified
5/5

2021-06-23

Satisfied Customer!!

"My unlock process took 2 days, which was 3 days before their promised delivery time. I had to end up using the software route, but nonetheless I was able to unlock a phone that Boost refused to unlock for me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-23
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Sorry about the delay Raquel, we attempted the factory unlock method which was unsuccessful, but was able to get the software unlock completed same day after getting the factory unlock result. Enjoy and have a wonderful rest of your week !”


Verified
5/5

2021-06-22

Sweet and quick

"The code worked well and was easy to do, simple steps. Very good and I did not have to wait a bit to get it. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-23
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words Juan, Enjoy the phone and hopefully we will do business together again soon!”


Verified
5/5

2021-06-18

FAST SERVICE

"Service was fast and correct. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Appreciate it Mike, enjoy!”