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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2021-06-13

Excellent Company

"Besides a small delay, this company did everything as they promised. I even ran into some issues not related to them and they helped me. I would highly recommend this company!"

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Rep reply posted 2021-06-14
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Mark, the unlock was provided and has been confirmed by you that the unlock was correct, because of the delay in the unlock we have also refunded 100% of the purchase and provided the unlock for free”


Verified
5/5

2021-06-12

Best unlocking service

"Great service and they are easy to work with. Got my phone unlocked and I went to technicians on my town that were not able to do it."

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Rep reply posted 2021-06-14
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words, and enjoy the unlocked phone!”


Verified
5/5

2021-06-05

100% satisfied.

"100% satisfied...fast...same day unlock."

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Rep reply posted 2021-06-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Appreciated Gaston, enjoy the unlocked phone and hopefully we will do business together again soon ”


Verified
1/5

2021-06-08

This page is a big scam, I paid and they never unlocked my phone

"This page is a big scam, I paid and they never unlocked my phone"

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Rep reply posted 2021-06-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Erick i am sorry you feel that way, unfortunately you never responded to our email, text or phone call with the alternative option to unlock as it was not found in the database back on the 18th of May. We are still awaiting response up until now, but i will take this review as you wanting a refund, since you have not notified us by any other way”


Verified
5/5

2021-06-07

Trustworthy and very professional business

"These days, it is very difficult to trust an online business. But when I noticed this company and the reviews it had, I knew I was going to be able to trust them. Not only was I able to trust them, they assisted me with a phone they normally don't work with. They knew I needed help and they found a way to do just that. It was a quick process with great instructions. As an older person, they made it easy for me. I really appreciate this company and for the assistance they give all of us. Thank you The Unlocking Company!"

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Rep reply posted 2021-06-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much for the kind words and happy to help, you specific device usually has a very low success rate for unlocking but we decided to take the chance because you were so kind. Enjoy the unlocked phone and hopefully we will do business together again soon”


Verified
4/5

2021-06-06

Something to remember after you purchase

"Something you need to remember after you purchase your unlock codes from The Unlocking Company is this. They say that they can unlock a phone 99% of the time within 1 to 24 hours. I don't know what their statistics are based on, but I think their unlock time frame is like the weather man's report. The weather man is 99% right 1% of the time. I am giving them a 4 instead of a 5 because you can always do better. For the price, you can't beat the deal. It's usually anywhere from 100.00 to 180.00 at a local phone store to have your phone unlocked and it usually takes them about 20 minutes or less. This place charged me 29.00 and I got my unlock code in 84 hours or 3.5 days. Regardless, my phone is unlocked and I saved almost 80.00. I just had to wait 3 days to be able to use my phone."

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Rep reply posted 2021-06-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Jason, we do apologize for the delay in your USA Samsung Unlock, the unlock was ordered during memorial day weekend (USA Federal Holiday), and all Corporate carrier offices were closed for the long weekend. With that comes some delays then back log of pending orders extend that delay. Hopefully next time we will prove that almost all Samsung USA unlock codes are done within the average time frame stated. Have a wonderful week and hopefully we will do business together again soon!”


Verified
5/5

2021-06-04

I was skeptical

"You know, you hear stories about unlocking companies and if they are always upworthy. I heard good reviews of this one though and gave it a try. I had an old phone (several years old) that I hadn't used for over a year and wanted to start using it with a simple prepaid service as a phone for my kids. My phone did allow unlocking by a code, and so they were able to remote unlock it. When they asked me to do that I was skeptical again wondering why I needed my laptop. But I just plugged the phone to the computer, used an app that connected the phone to their techs and then they were able to unlock it! I think total it took 3 days from start to finish (applying for them to unlock, getting them further info they needed, finding it couldn't use a code, and then doing the remote unlock). I was only charged the amount they said I would be and no more... of course I will come update this and come at them with fire if that changes. But they really did seem like a good company, and good for their word. They also gave me the option several times that if I needed they could refund my charge or move ahead with the next step at no additional charge. They just ask you don't request a refund through the bank because then it is a headache for everyone. I also liked that I could email, call or text them. "

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Rep reply posted 2021-06-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Valerie for the kind words, we understand the skepticism of doing business with online companies and do our best to try and put our customers and potential customers at ease with our work, our communication, and most our all our success rate. Enjoy and have a wonderful week!”


Verified
5/5

2021-06-04

Excellent Service And FAST!!!

"Took them less than 12 hours to unlock my AT&T iPhone 7 to use on Verizon Prepaid. Worked flawlessly and reasonably priced. Will definitely use in the future. Thanks! "

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Rep reply posted 2021-06-04
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Always happy to help, enjoy the unlocked phone and hopefully we will do business together again soon ”


Verified
5/5

2021-05-30

Worked perfectly

"I ordered an unlock code, it was for an old Samsung S7, it took a bit longer than estimated but once I received it, it worked first time - thanks!"

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Verified
5/5

2021-05-28

support family business

"They were patient with me since i dropped the ball on more than one occasion. Its nice to know that there are still people out there that care about their job. Thank you for helping me out!"

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Rep reply posted 2021-06-02
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Not a problem Paul, we are always here if you have any questions and happy we were able to get the phone unlocked for you”


Verified
5/5

2021-05-28

I am impressed! And super Happy!

"The company did exactly as they said. I feel the price was fair considering I didn't have to leave my home or deal with an in store wait. My unlock wasn't able to be done by a code. But I got a link to chat with a live tech and with in mins my phone was unlocked and use able the second we finished. Made my test call right away and worked like it should. Very Pleased and I don't get to say that often with things like this, its almost always a headache or a rip off. Not this company, I highly recommend giving them a try. And if your concerned about spending your money, DONT BE they fully assure you that for any reason they will give your money back in full! That was the deal breaker for me and I'm glad I did thank UNLOCKCOMPANY!"

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Rep reply posted 2021-06-02
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Amber, we really appreciate your detailed review, hopefully we will do business together again soon. Enjoy the unlocked phone!”


Verified
5/5

2021-05-28

Excellent followthrough

"my phone was not the typical unlock. They offered a refund or a technician would unlock through my computer. I opted for that, and it was easy, and relatively quick. The phone unlocked well. Glad I used this service."

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Rep reply posted 2021-06-02
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words Ray, your phone was a little different than the normal method but we were able successfully unlock the device. Have a wonderful week!”


Verified
5/5

2021-05-25

No code to unlock. But remote log in worked

"Though it took 24 hours to get a notice that they could not provide with a code to unlock my SIM. They offer a service to remotely log in thru the USB. Took several tries but they were ultimately successful. Highly recommend this service if you have a phone that is locked."

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Rep reply posted 2021-05-25
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Michael, this was certainly a difficult one to get unlocked but we persevered and was able to unlock to use other networks. We appreciate your patience and hopefully we will do business together again soon ”


Verified
5/5

2021-05-24

1st class

"Got the unlock and puk code in less then a couple of hours with clear instructions and was sorted. Great job."

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Rep reply posted 2021-05-25
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, happy we were able to quickly get your phone unlocked so you can use other carriers, Enjoy!”


Verified
5/5

2021-05-23

excellent unlock service

"I have done many unlocks, excellent service, guaranteed, recommend 100%"

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Rep reply posted 2021-05-24
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank You Jorge, we always love hearing from repeat customers, happy we have stayed consistent in unlocking all your devices, Enjoy! Hopefully we will do business together again soon ”