"This company gives the best unlocking prices, and is very reliable. My unlock code came after 5 business days, which is still within their promised delivery time. My code took a bit longer to arrive due to the make of the phone. After the code arrived, it was simple to unlock the phone. "
"great work and speedy service"
"DO NOT RECOMMEND!!! Paid for an unlock months ago and still have not received the service. The estimated time was 20 days max. Its now well beyond 2 months. They responded to emails pertaining the issue at first and now they simply are not answering nor refunding my cash!!! I sent them video of the device not unlock to prove the service was not delivered!!!! Terrible service. Take your business elsewhere."
“Hello Julian, i am sorry you had an issue with the unlock, the order was placed on the 8th and was delivered on the 21st, which was inside the 20 days delivery time specified when you ordered. Unfortunately the email chain we had notifying us of an error is not on our google email history so i am not sure the processes we provided or the troubleshoots that were included, we have emailed you a receipt of the refund and have asked you to reply to the email chain talking about the error so we can better understand the issue and how it can be resolved not only for your case but future cases if they were to occur, We hope to receive a email from you!”
"Very reliable service. Though my unlock code arrived about 6 days after the quoted timeline, it did so in my email. Customer Service was good to respond to my inquiry on the order status and delay. Once I got the code though, I was able to unlock the phone with no issues. This service is legitimate and pleased with the communication I had with the Customer Service team. Will unlock my older Note 9 with them in the future."
“Hello Mark, we do apologize about the delay as we have been short staffed AND had a wedding for the owner which all of us were invited, i am happy it all worked out and the phone was successfully unlocked, enjoy!”
"Although the unlock code for my Samsung arrived more than 48 hours, actually a bit worried and wrote to them on the fourth day and on the next day, the unlock code email popped up in my inbox. The unlocking process is extremely straightforward and only took few minutes to do so. I am here to give suggestions to others that please be patient and this company does the job perfectly."
“We do apologize for the delay, we are happy the phone was successfully unlocked and hopefully we can do business together again soon!”
"I moved to another country and I was super sad to know that my phone was not working with another carrier. I love that phone and I didn’t want to let it go. My last hope was to unlock it, but I didn’t really trust that method. As I didn’t have anything to lose other than money, I decided to give it a try. After 30 hours or so I received the code. I still didn’t believe that it was going to work. I entered the code and a second after my phone said : Correct Code, restarting. I was suuuuper happy! Now I wont have to buy another cellphone!! "
“Thank you Jan, we were happy to get your phone unlocked when other could not, enjoy!”
"I have a Samsung J4+ with a EE Sim.
Requested to unlock the phone to use a O2 Sim.
Received the code after 36 hours and it worked first time.
Took less than 30 seconds to activate.
Works perfectly.
Would certainly recommend these guys and the pricing was very good as well compared to other sites.
Thanh RODIHB
"
“we appreciate the kind words and happy to help, enjoy!”
"I'm very happy that I received my unlock, even if a little later than what was expected. What I liked about this company was the fact that they replied pretty fast and answered my query. If they're open to suggestions, maybe it would benefit if they implemented some sort of order tracking system. That way we can view our order status without having the need to send out an e-mail or "offline message" (Amazon and eBay have spoiled me in this regard). Other than that, I say this website is reliable, you can purchase without issues."
“We do apologize for the delay, but happy the outcome was successful, enjoy the unlocked phone!”
"Had to have phone unlocked via software, not code. It took about an hour and a half, but worth every minute and totally painless. a little worried about giving remote access to my computer, but we shall see. Samsung Note 9 is unlocked and working so far. I give The Unlocking Company an AAA+ rating."
“We appreciate your patience and happy the unlock was completed, enjoy!”
"very easy and fast service, phone is working properly"
“We thank you for your kind words and hope you enjoy the unlocked phone!”
"Unlocked my US Sprint-based phone so I can use it on Australian networks now that I live in Australia. One of very few companies who could unlock it, and the best price. Had to connect through PC but it was super easy and the support tech was fast, professional, and friendly. All completed within 24 hours as promised at purchase. "
“Thank you Kelly, we are always happy to help even when others cannot. Enjoy the phone and hopefully we will do business together again soon!”
"My phone was decoded from Ghana with few process going through. thanks guy "
“Happy to help, enjoy the unlocked phone!”
"Really appreciate Customer Support having patience with me...They were able to assist me less than 24 hours. I definitely recommend this company!! Great customer service always come on top of any issues that come to surface. So thank you guys again!!"
“There was a few issues with your unlock but we persevered and we do appreciate your patience as we figured out the issues and provided a positive result, enjoy the unlocked phone!”
"The service was great fast and easy to follow. The unlocking price was great it will be nice to use my phone again."
“Thank you Monte for the kind words, happy we were able to get your phone back up and running but this time with different carriers, enjoy!”
"I had to use support chat to unlock my phone....it took about 2 hours (1 hour waiting and 1 hour for the tech to unlock). This company is very communicative, professional and honest. I highly recommend them for anyone or cellphone store to unlock a phone.
Thank you so much!"
“We do apologize for the wait time, but happy for the successful result, enjoy the unlocked phone !”
"Absolutely amazing! They went above and beyond to help me. If them unlocking it doesn’t work the chip does! We had a little bit of complication and had to take a couple extra step but, they never gave up! I am so thankful!"
“Lyssa, thank you so much for the kind words, happy we were able to get your phone unlocked, and hopefully we will do business together again soon !”
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:
“We appreciate the kind words, have a wonderful rest of your week!”