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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2020-01-03

Happy Zappy

"This was very Easy. I gave them my IMEI #, then email address, then credit card #. 24 hours later I received my network code. Put in the new sim card, pressed unlock, put in the network code TADA! My old cell phone supplier is HISTORY!
The site is the best! Being a Networker (Not a influencer fake person). I give this site *****+ if I could.
I will pass this information on to anyone who asks for FREE! That's what networkers do!
"

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Rep reply posted 2020-01-03
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much for the very kind words!!! Glad we could help and also get such great feedback from real appreciative customers!! Happy new years and God bless!”


Verified
5/5

2019-12-31

Lo Mejor

"Solo le puse el ping o codigo y el telefono se abrio bien rapido
LG V30
"

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Verified
5/5

2019-12-31

This company is as advertised.... GREAT

"They worked over the xmas holiday to unlock my phone for me."

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Rep reply posted 2019-12-31
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Was glad we could get you a very merry xmas! Happy holidays to yourself and thank you again!”


Verified
5/5

2019-12-30

Good

"Was good would recomend to anyone "

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Rep reply posted 2019-12-31
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much!”


Verified
5/5

2019-12-28

Best phone unlocking company

"Honest and very professional! "

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Rep reply posted 2019-12-30
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“thank you! we take pride in how we treat our customers!”


Verified
5/5

2019-12-29

Liberación de fábrica

"Muy satisfecha con el servicio, demoraron 17 días en realizarlo y todo quedó perfecto! "

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Rep reply posted 2019-12-30
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much!”


Verified
5/5

2019-12-28

Fast and easy

"I got the unlock code in less then 2 days and worked great. I use other one and they said they couldn't unlock money well spent."

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Rep reply posted 2019-12-30
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Glad we could unlock it so fast Mark. Hope you're having a great holiday season and hope to hear from you soon!”


Verified
5/5

2019-12-21

It was too easy!

"I ordered my code and within 48 hours i received it. I followed the instructions and in less than seconds my phone was unlocked.
This is really great! Thanks
"

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Rep reply posted 2019-12-30
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“You're very welcome. Happy New Years!”


Verified
5/5

2019-12-11

Unlocked!

"Excellent service! Received within 48 hr as promised. Unlock code worked first time. Thank you!!"

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Rep reply posted 2019-12-11
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Great to hear! Thank you again and happy holidays!”


Verified
5/5

2019-12-11

A change at heart

"I must say at first i Thought they scammed me looking at alot of the reviews, waited less than 24 hours and came home from work and the code was in my email like they said. Thank you for being so quick to respond even tho i gave you a bit of a hard time. This company is legit, it does what it says its gonna do you just have to be PATIENT. Thank you again i will tell people about your company for sure."

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Rep reply posted 2019-12-11
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words KevinScott! Yes unfortunately in this industry that S word get's thrown around a lot. It's disappointing. But after 10 years and millions unlocked we take pride in what we do and taking care of our customers is top priority! Enjoy your unlocked phone and happy holidays!”


Verified
5/5

2019-12-07

Fast And Prompt Service Galaxy S8+

"I submitted IMEI to be unlocked. With in 12 hrs they requested more information which I submitted. And with in 14 hrs I had my codes. They worked perfectly and I am now using my Samsung Galaxy S8+ on MetroPCS."

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Rep reply posted 2019-12-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hey Richard! Glad we could help you unlock your S8+ and so quickly! Great phone and MetroPCS is a great choice. Enjoy your unlocked phone and we hope to hear from you again! Take care.”


Verified
5/5

2019-12-06

Excellent service

"They deliver the code in less than 12h, and work perfectly, i highly recommend this... 5 star."

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Rep reply posted 2019-12-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for your business and i'm glad we could help you unlock your phone so quickly! Take care and God bless!”


Verified
1/5

2019-12-05

Fraudulent Company

"I needed the unlocking company to unlock a Samsung Galaxy 10+ I bought for my boyfriend. The phone needed to be unlocked for use in Nigeria. I did not add an extra phone line but kept the phone on my current line so I had two phones on the one account. Four days after the request they asked for identification . I submitted my teacher Id. 14-20 business days and the phone remained unlocked. I had to reach out to T-Mobile to unlock the phone. I told them that their services were no longer needed. All the while they were offering to return the money the minute I unlocked the phone they sent me the code 48 hours after.
The unlocking company cannot unlock your phone. The phone company does. As long as your account is in good standing the phone company will give you the code. Sometime you can get a temporary code if you owe the company money.
Stop paying for a service that they are only rendering by getting someone on the inside to give them the code. As of now still waiting to be refunded my $75.00
"

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Rep reply posted 2019-12-10
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hey Nicole, 

We apologize if you had a bad experience. On May 30th the order was placed and the verification email was sent a few hours after, the next day on the 31st we received the required documents and sent a eligibility check to make sure the phone was not already eligible for unlock, which it was not based on the device app failure and we then submitted on the 2nd of June stating it would take 5-10 days, On the 12th of June we sent a additional time frame email which stated due to a mid year internal audit by T-Mobile it was going to be another 4-8 days and if you could not wait we would refund the purchase. You agreed to wait so we resubmitted in the service in order to get the unlock done for you. Unfortunately there was another delay and the phone was not completed until the 26th of June. Do to the delay we told you we were going to refund 50% of the purchase.

In your case because the phone was completely paid off and not tied to any line it was easy to unlock with T-Mobile, BUT THIS IS NOT ALWAYS THE CASE as the carrier has a lot of red tape in order to unlock ie: Need to be in good standing, phone payment and contract completely up. A very low percentage fits all the boxes with T-Mobile and can get their phone unlocked directly through them. And yes temporary unlock is a good quick fix but you can only use once and after that T-Mobile will not permanently unlock for a specific amount of time afterwards (usually 90 days). I understand your frustration and we tried to work out a resolution but in the end because you had already unlocked through T-Mobile a full refund was provided as we promised.  ”


Verified
5/5

2019-12-05

Very fast in responding

"Very fast to respond to emails and unlock code had no issues. Thanks for the help!"

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Rep reply posted 2019-12-05
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for your kind words and was great doing business! Hope to hear from you again!”


Verified
1/5

2019-12-03

Not good

"Paid through paypal on Dec 1st with the estimated time for code being 24hrs ,never receiving any confirmation number for purchase or anything. Just a paypal receipt. here I am 2 days later with no code still. I contacted via phone number and was told my order wasn’t found and now told I’m being refunded, we shall see if I actually receive it. Not very helpful I wouldn’t recommend honestly."

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Rep reply posted 2019-12-05
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hey Meeme, Sorry for the bad experience. We did receive a order on Sunday night of thanksgiving weekend for a Verizon iPhone. The order was submitted the following day on Monday after the Thanksgiving break. The confirmation number is the tracking number on the receipt we sent, which has all the information needed to help us locate the order if there are any questions.

On Tuesday we received a phone call in the morning and we spoke via text and voice explaining there was a delay with this particular IMEI and that we would further investigate, You seemed to be understanding until we texted you back a hour later after we got a result that the IMEI was not in the database and that we had to refund.

The reason it was not in the Verizon iPhone database was because the phone is actually a Xfinity iPhone which is not on the website as we are not able to unlock. We further explained the delay could have resulted from submitting a Xfinity iPhone IMEI in the Verizon service which in turn kept attempting to try and find a unlock that did not exist as the service ordered it is not for a Xfintiy iPhone but rather Verizon iPhones”