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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2020-04-16

Great service

"So simple to use the website. Quick turnaround. Very happy!!!"

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Rep reply posted 2020-04-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“happy we could help, enjoy the unlocked phone!”


Verified
5/5

2020-04-16

AWESOME

"I unlocked my Phone a few seconds after entering the code, it was so easy, i couldn't believe it until i made my first call with my new sim card.
i am soo happy, thumbs up to the Unlocking Company.
julius caesar
"

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Rep reply posted 2020-04-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Julias glad we could give you the wireless freedom you deserve! Hope to hear from you again!”


Verified
5/5

2020-04-16

Couldn’t be happier with the service.

"I had slight user error on my end, they reached out to me almost instant. Thanks"

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Rep reply posted 2020-04-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We like to help our customers as quickly as can. Thank you and take care!”


Verified
5/5

2020-04-16

Excellent service!

"Got my Moto G4 at Cellular Mobile unlocked in less than an hour. Excellent service!"

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Rep reply posted 2020-04-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Glad we could help unlock your Moto so fast! Take care!”


Verified
3/5

2020-04-14

Unlock phone

"It say on the web 1 to 2 hours for the code it took me 24h before I got mine and had to email them to remind them"

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Rep reply posted 2020-04-15
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Robert, Samsung times frames on the website are 1-24 hours NOT 1-2 hours. So i understand the review if you believed it is 1-2 hours but unfortunately we never claimed a 1-2 hour time frame for Samsung anywhere on the website. We have also sent a email showing you on the website where the time frame is and that it is in fact 1-24 hours.

Hopefully the review will be edited based on these new facts as your review is essentially stating you received your unlock within the time frame specified.”


Verified
5/5

2020-04-12

Best Unlocking Site.

"Unlocked My IphoneXR locked To Verizon In 4days."

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Rep reply posted 2020-04-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, happy we were able to provide your unlock even on Easter, Enjoy the unlocked Phone!”


Verified
1/5

2020-04-12

Fradulent sellers. No response to email contact or any contact at all. Scam.

"Tried to unlock a Alcatel Telstra mobile phone in Australia. I paid with credit card and I had to get payment back because I had no reply after 7 days. Massive scam. PDF invoice supplied as my proof. "

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Verified
5/5

2020-04-12

Very trustful

"Got my code when they told me to "


Rep reply posted 2020-05-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help!”


Verified
1/5

2020-04-10

Awful

"I would not recommend this company. They were not able to unlock my iPhone 11 Pro Max from Verizon . They say you will get 100 % money back . I have been fighting with them for the last past week an still fighting with them . April 10th 2020 . I have nothing but bad experience with them . That may just be me but I wanted to share my experience about them . "

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Rep reply posted 2020-04-10
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Timothy, Payment was VOIDED on Apr 2nd, the time frame for your funds to reflect back on your account is 4-8 BANKING DAYS (Monday thru Friday) as of today it has been 7 banking days still within the time frame stated. So you are not fighting anyone for your money, you are just being impatient and do not want to wait the 4-8 banking days that we stated it would take.

VOIDED/CANCELLED means we never captured the funds and finalized the transaction. The pending transaction will simply disappear and the funds will be returned back to your balance! WE ALWAYS REFUND IMMEDIATELY - It just takes time to transfer from our merchant accounts bank, to your bank (even more so with the total lockdown across the USA and the globe due to COVID 19). We ask you for patience and allow it time to reflect back to your account”


Verified
5/5

2020-03-31

Superhero in disguise

"Look friends this company is phenomenal. I was very skeptical at first, however I was blown away by the professionalism and compassion for their customers. Hands down best company I've ever dealt with. Truly holds to it they say our phone is unlocked and working. We were helped every step of the way. Very very supportive company. Thank you for all you did for us. We unlocked our phone successfully through this company."

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Rep reply posted 2020-04-01
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help Christy. We take pride in helping with any questions or issues, then providing support throughout the whole process so our customers come to a favorable solution as quickly and efficiently as possible. ”


Verified
5/5

2020-03-27

excellent!

"The phone was unlocked with the first attempt."

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Rep reply posted 2020-03-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help, and it is always great when the process is just as easy as described. Have a great rest of your weekend”


Verified
5/5

2020-03-27

Easy peasy

"Easy peasy from start to finish. Literally just paid the fee. Waited like an hour or two at most. Put the code in and my phone was legit unlocked in minutes. Haven't tried putting service on it yet but that's a different story lol. So far everything is exactly as described!!"

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Rep reply posted 2020-03-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help, and if you have any issues with signal let us know and we can provide further support ”


Verified
5/5

2020-03-27

Accidental purchase, Fixed!

"I recently purchased phones for my family to upgrade to recently on a refurbished site. All phones came unlocked except our Note 10 Plus. These phones were meant to last us at least a couple of years, so imagine our horror when the Note 10 was locked to the wrong carrier, and we could not get in contact with the seller to return or exchange it.
TUC came to the rescue, and I'd been looking for unlocking companies for days, even reached out to one with no response. TUC is different though. Their responses are QUICK and that's usually 1 - 24 hour response time. The unlock request was sent in at 3 PM on a Tuesday and we received a response requesting more information. Then waited the 12 hours they required to set up the unlock process. By the time we woke up Wednesday morning, it was simple and easy for us to plug the phone into the PC as the unlocker did their work and relayed messages through an online chat since everything from beginning to end is done remotely.
TUC has very friendly staff, quick response times, and god forbid if anyone in my family were to make locked phone purchases in the future, I'd have a company I trust that they can turn to. Thank you again, you guys are the best!
"

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Rep reply posted 2020-03-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much for the kind words, we work hard to help fix any issue even the most difficult. Happy we were able to help!”


Verified
5/5

2020-03-27

Helped, even without purchase

"Needed assistance on a new phone. They gave me advice and support. Turned out I didn't need it unlocked. Very helpful and kind!"

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Rep reply posted 2020-03-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, we are always here to help and provide the best solution for each case. ”


Verified
5/5

2020-03-26

Easy

"Worked great got me going in less than 24 hours "


Rep reply posted 2020-03-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Michael, Happy we were abel to get you phone unlocked in under 24 hours!”