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Product & services pricing
4.17/5
Chance of future purchase:
3.45/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.25/5
Featured Review


Verified
4/5

2017-03-09

Better than Nothing

"Was expecting a amount for the phone but when Whizcells received it the amount was lowered. Not upset but the phone was in excellent condition no scratches or damaged to the face. Also I had the original box it came with the same charger the phone came with. IM JUST SAYING!!!"


Rep reply posted 2017-03-23
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Juan,

We had no problem with your phone itself. The phone you sent was a Sprint Note Edge and not an unlocked model. We paid the full amount to you for a Sprint Note Edge.”


Verified
5/5

2017-03-09

ON POINT PAYMENT!!!

"Found The Whiz doing online search and I'm so glad I wet with them, my phone was in great shape and I received almost $200 bucks for it, just as they promised. Most definitely will use them again and will refer everyone....thanks The Whiz.."


Verified
4/5

2017-03-06

Easy and Timely

"Received material for shipping promptly and the check came also in a relative quick time frame. Had to accept less money than originally planned due to difference in perceived condition."


Verified
5/5

2017-03-04

Best offer!

"Easy process, quickly checked phone and sent payment. I'll be a repeat customer."


Verified
1/5

2017-03-02

refused phone

"our organization had 2 iPhone SE that had the iCloud installed. The employees no longer work for our organization, therefore we did not have the username & password to uninstall program. Thewhizdells.com returned the phones. Another cell phone buy-back site took them, no problems."


Rep reply posted 2017-03-23
A rep from Thewhizcells.com, TheWhizCells, has responded:

“We do not purchase iClould locked phones. We promptly returned the phones back to you. No money was lost on your end. I am glad to hear that you were able to sell them somewhere though.”


Verified
5/5

2017-03-02

great service

"great service, got the PayPal payment on time. "


Verified
5/5

2017-03-01

PERFECT

"easiest transaction ever!"


Verified
5/5

2017-03-01

Well done!

"Very smooth. Wouldn't hesitate to do it again."


Verified
5/5

2017-02-26

Great company!

"Aside from the post office causing a delay, service was quick and professional. I got the price I was quoted for the phones I sold, without delay once they reached the destination. "


Verified
5/5

2017-02-24

Great experience

"I looked at a number of different purchasers, and The Whiz Cells offered when the better prices. There were a few sites that offered more, but a quick Google search showed poor reviews and frequent complaints of things arriving damaged, and then being offered way less.

I mailed my phone to them on a Saturday, and by Tuesday the full amount was in my PayPal account.

I highly recommend The Whiz Cells, and would use them again in the future.
"


Verified
5/5

2017-02-22

Phone $$

"Good $$ for my iPhone 7 Plus. I recommend whizcells 100%"


Verified
5/5

2017-02-22

So happy to work with this company, they were quick and efficient with the turn around

"Great company and sent me the return label and I sent off my phone and got a check soon after. I wood strongly recommend them"


Verified
2/5

2017-02-19

Not Happy

"I don't think I was told the truth about my HTC phone! "


Rep reply posted 2017-02-23
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Jody,

We are very sorry that you feel that we are untruthful. Your phone has a cracked camera lens and we always offer free shipping back to you if you disagree. We will email a picture to you. ”


Verified
1/5

2017-02-19

Extremely Dissatisfied!

"Tried to scam me on buying my phone. Otterbox since purchased, like new condition & they dropped the price by $50. Horrible customer service! Left detail VoiceMail & sent email no reply. Horrible Horrible Company!"


Rep reply posted 2017-02-23
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hello,

A scam would be if we stole your phone. The Note 4 you sent has a burned in image in the LCD and the buttons were very hard to press. Your phone was sent back to at our expense. We paid all expenses incoming and outgoing. USPS tracking : 9400110200883355468700”


Verified
5/5

2017-02-18

Fantastic

"Very professional will use again and recommend"