"I have shopped a lot of consignment shops and I have to say thredup is by far the best one I have shopped!! I have ordered several different types of clothing and have been 100% satisfied with it all!!! I am so glad I found you!!!"
"Prompt delivery. Love the attention to detail (wrapped in paper with seal). Jacket in excellent condition as advertised."
"It was just what I was hoping for! "
"Not only are the prices affordable, they were shipped right away, and all my items were just like new!!! I have already placed 2 more orders and I know I will continue to enjoy what I am purchasing. I have even sent in 2 full bags to sell. I hope I am just as happy with the selling as I am the shopping!"
"My experience with ThredUp has been mostly good. I enjoy using the site. The shipping is pretty fast and prices are reasonable. One time, however, I ordered a dress that the website said was in pristine condition. When it arrived, I noticed that the zipper was puckering. Some thread had broken so the zipper wasn't secured to the dress on a small spot. This was not a huge deal, though. I have a sewing machine and fixed it in 30 seconds. It just would have been nice to be warned of the defect before I bought it."
"ThredUp has been nothing short of an awesome experience! Even when things were not as I hoped customer service delivered friendly and efficient service. "
"Overall very satisfied. One shirt I ordered that was final sale came in the wrong size."
" So easy to sell the things that I wasn't wearing in my closet and my first purchase of clothes that I bought was all items that I love! What an amazing idea !!!"
"The two items in my second order were just great. "
"Awesome--some of my favorite pieces are from ThredUp. Great quality, great prices, great service. "
" I was very impressed with the process, prompt delivery time, and condition of clothing! I will definitely purchase again! "
"Always very happy with orders from ThredUp!"
"Item was of the quality I expected."
"We love ThredUp! Whenever we receive our ThredUp package we're always so impressed by the packaging! We feel so special opening up the awesome box and unwrapping the tissue paper. So fun! We're always satisfied with the quality of the clothes, too!
One suggestion:
Have you guys thought about offering a small credit to customers who return their ThredUp hangtags for recycling? Maybe a dollar or two based on how many they return.
Just a thought! It seems a waste that those hangtags just end up in the recycle bin when they could be recycled on other items in the future!
We heart you!
Rebecca & Zinnia (Age 6)"
"Very happy! The clothes were great--and wonderfully priced – and I only had to return for fit! Extremely quick shipping and my returns were credited faster than I've seen from any other retailer! Two thumbs up! "