"Dresses were in excellent shape, shipping was timely... Overall, a great shopping experience."

"Would give 0 stars if I could. This site accepted 2 full bags from me including one with an Armani dress and a brand new Kenneth Cole coat. Received $50 for one bag and $0 for the other. Clearly someone inside is taking the best clothes for themselves and the only ones getting a good deal are the company shareholders"

"The oder arrived quickly and nicely pachaged. The only thing I like to make a comment is about the size of the shoes, it's off. I think because the label is faded away, so it's hard to identify. I order two pair of shoes, one supposed to be 7 1/2, which turned out to big much bigger than 7 1/2, but it was so cute, luckily, I will give it to my friend who can fit just right. Another pair was supposed to be 9-1/2, for my sister, but it turns out much smaller. So I give away to another friend. I tried to see the exact size, but I can read the faded label. I think you might want to have a system to identify the right size.

But other than this, all is great. I did return two of the items which did not fit me. Overall, I love to shop on ThredUP! I will definitely buy from Thredup!
-Joy"

"I appreciate companies that stand by their word. Delivery of my items have been very prompt as well as my returns. Thank u!"

"I am so impressed by my experience ordering from ThredUp. The clothing arrived in a very darling box, was tucked so nicely with tissue paper, and everything was folded and in immaculate condition. I only had one item that didn't fit, and unfortunately was non-returnable. Looks like Christmas is coming early for my best friend! I can't stop raving about this company to all of my friends. Thanks for providing an awesome service and wonderful product.

Cheers!
Lacy "

"all the toddler shirts I ordered for my daughter were great - one had baggy sleeves but the rest were fabulous!"

"I loved the items that I purchased! Everything in my box looked brand new. I will definitely purchase from ThredUP in the future! "

"I was very impressed with my first order, my leather purse, it was alot bigger than I thought and I can take it with me traveling! The second order , another purse was impressive , but I thought shipping was free. It wasn't much , so I went ahead and paid it. very nice, indeed. I can use both all year around, and am so happy with both of my orders. Wanted more items, but ran out of money to buy more. What a deal to get name brand for a third or half the price. Clothes are even more reasonable."

"We loved our ThredUP box!!! Everything was as described and it was packaged in a cute box; it was so fun opening it! I love the concept of an online thrift store so I will definitely be using ThredUP again."

"very satisfied with entire process and site"

"The clothes were exactly as they were shown and described! I was happy and pleased with every piece! Everything was incredibly easy and fun to shop for online knowing the tremendous savings. And now knowing the quality that ThredUp provides I will definitely purchase all my must haves and go to items using ThredUp!! "

"I have purchased, returned and sold things on ThredUp. Great clothes, easy to use, couldn't be easier or more convenient. Shipping takes a few days (I'm probably spoiled by Amazon Prime), but everything arrives intact. You get almost nothing for clothes you are selling to them. They are clear to check the box to get your stuff back if you don't want it trashed or to sell it for $.01. Be careful!! It's hard to believe when you sendin a bagful of Land's End, St. John, etc. clothing that the value assessed is $14. Whatever. The real value is that my closet is cleaner and I didn't have bring the stuff to Goodwill, they did it for me!"

"I sent you around 20 items initially and was extremely disappointed with the $4.50 that I got from the about 6 items you accepted. By the way, ALL of the items you accepted sold (for how much I have no idea). So then I am stuck with needing to buy something from you to even use the $4.50 credit. I did order boots that I believe were highly priced. We are happy with the boots, but I know I could have spent less and I was just wanting to use up my credit and be done with you. I will never send anything or buy anything from you ever again. I will also talk negatively (I mean honestly) about my experience any chance I get. This is due to the fact that I was asked how I felt via email back when I got my $4.50 and it was noted that all responses would be address. I did respond (yes, negatively) and I did not get a response back. Don't say you will do things if you aren't going to. HORRIBLE customer service!!!!!!"

"Exactly what I expected! Perfect fit and condition!"

"I purchased a pair of slip-on sandals that were described as being in excellent condition. I was extremely pleased when the package arrived - the sandals fit perfectly and seemed brand new (I could see no wear). This was my first experience with Thredup, but definitely won't be my last."