"I received it in 2 days as promised. It looked good and clean."
"I paid the extra 2 day delivery price on Tuesday night, didn't receive the clothes until Saturday morning. "
"I got the package and it came on time and everything in it was just how I ordered it! Thanks:)"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I have now ordered from ThredUp twice. Both experiences have been pleasant. The site is easy to use; the ordering process efficient; and my boxes have arrived very quickly."
"The jeans were supposed to be a 31" inseam but they were way shorter. Shirts were in great shape. Will be ordering again!"
"Quick delivery and beautiful clothes! "
"Great service. Items were even better than described. Will be ordering again!"
"I love that I can order a variety of sizes/items from brands that I love but may not have a store close to where I live. I can try multiple brands without going from store to store, and I can try them on in the comfort of my own home. "
"Love my jeans, they fit perfectly!!"
"they take to long to process and send the package take to long "
"the jeans that i ordered were nice, but certainly not the 29" inseam that they claimed to be. everything was in lovely shape and i will certainly be ordering from you all again !"
"I am a first time user of ThredUP. They were everything they promised to be. Responsive to questions, quick on delivery, and the products I purchased were exactly as described and pictured. Would definitely recommend ThredUP and look forward to using them in the future. "
"Fantastic service. Beautiful clothes."
"What a great way to add to my wardrobe. Brilliant. "
"All of the products were just as advertised, the prices were wonderful, the billing quick and correct, and the shipping superb!"
A rep from ThredUp, Thredup4, has responded:
“Hi Roxanne, Thank you for your feedback. Our support team would be happy to help you out with this. You can reach out to them at support@thredup.com. I'm very sorry that there was a delay in transit.”