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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-10-28

"I am constantly impressed with the quality of the clothing and descriptions and their speedy delivery. I love getting my polka dotted box!"


Verified
2/5

2015-10-28

"Nothing fit. Return was an easy process. "


Verified
5/5

2015-10-28

"My Co-worker sent me an email referral and decided to give it a chance. I love second hand shopping, and I'm so glad that there is a website that thought of it. I ordered some items and loved them. The stuff was not even used or barely noticed that it was used. I had a great bargain. I'm definitely ordering again. The only draw back is that ground shipping takes forever for ground. More than other websites.
With all the compliments from the stuff I ordered I've been referring this site.
"


Verified
5/5

2015-10-28

"The items I order from thredup fit great. And delivery is very quick."


Verified
5/5

2015-10-28

"All items came exactly as described and beautifully packaged! I will be shopping with them again."


Verified
5/5

2015-10-28

"I love ThredUP! I'm a caregiver for my mother in law. She has Alzheimer's and I unfortunately don't get out much. Since I'm working for brownie buttons, the prices at ThredUP are great, the clothing has been outstanding. What I really appreciate is the return policy. Recently I had lost weight and haven't really known what size I wear. ThredUP has provided me with a return service policy on discount clothing, a rarity. Thank you G. Kavanagh"


Verified
5/5

2015-10-28

"one of my favorite sites to shop!"


Verified
2/5

2015-10-28

"Please be more specific and correct on issues with items. You described the bottom needed cleaning on the purse I bought. When actually the bottom was fine, but there are stains or discoloration by the handles and the clasp is scratched up. Also check out Mercari.com. Their site allows users to like items for easy purchasing later, if still available. I hate having items disappear only to see them again 2 days later because they were sitting in carts. Thank you."

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-10-28

"I was surprised when I received the box and how nice everything is packaged. The company policies themselves are well thought out. I especially love that I can send something back and the shipping is free. "


Verified
5/5

2015-10-28

"Clothes were in great condition! Already have another order on the way. The packaging is cute too! "


Verified
5/5

2015-10-27

"Love it! Super easy and got great clothes!!! Love!"


Verified
3/5

2015-10-27

"Disappointed there wasn't a cancel order button. Also unhappy about the misinformation about the discounts."


Verified
5/5

2015-10-27

"great clothes at a great price! i'll be back for more"


Verified
4/5

2015-10-27

"I purchased two pairs of shoes (both 6.5) and the second pair was HUGE, it's more of an 8. I will return it today and hopefully it will make the 14 day return period as I was out of the country. "


Verified
5/5

2015-10-27

"Love every item I purchased"