ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-10-02

Fast delivery, good quality

"Arrived quick, item in great condition!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-02

Great resource!

"I tried ThredUP for the first time recently and was pleasantly surprised. All the items purchased were as expected. I appreciate the ratings on level of wear on the garment. I didn't have to return anything, so don't know much about how that process works. Try it! Lots of fun!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-02

nice stuff reasonable prices!

"First time ordering . Nice stuff at a reasonable price. My daughter loved the leggings!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-10-02

Clothes exactly as advertised - easy to order - surprised by customs

"I don't order things online often - so perhaps I should have expected to pay customs. But that would be my only "complaint" or surprise in ordering through ThredUP. The clothes I chose all came as advertised - it felt like Christmas to open my box."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-02

Great experience!

"Thank you for your efforts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-01

Great Deal

"Every item I purchased was exactly as described and better than expected. Great prices especially with the additional % off coupon"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-01

I like that you have hand bags and back packs a lot.

"I wish you had Nuu Muu. Search engine works great. Prices are great. Thanks

"


Verified
5/5

2020-10-01

I love ThredUp

"ThredUP is a sustainable and fun way to shop! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-21

Purchase second hand!

"ThredUP has amazing items for great prices
Fast shipping, easy payment, easy return
Do your part in helping our environment fight fast fashion
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-17

Quick Shipping!

"I was impressed w how quickly my package arrived! It was packaged & handled w care. I will be ordering in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-16

quality products

"Enjoyed my 1st experience with buying a couple items. "


Verified
5/5

2020-09-16

Perfect condition

"The items showed up in perfect condition, and the shipping time was very short. I am very happy with this experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-09-16

Very Rewarding.

"Really appreciate what ThreadUp is doing for online shopping!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-09-08

Ready to shop again.

"I ordered several articles of clothing and was very happy with every piece. The quality was good, and the prices are great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-09-09
A rep from ThredUp, thredUP_CS, has responded:

“We're glad to hear you had a great experience with us, Andrea, and we look forward to having you shopping for new amazing items! ”


Verified
5/5

2020-09-06

Great find!

"This was my first time shopping on here and it was great! I'm very happy with my jacket! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-09-08
A rep from ThredUp, thredUP_CS, has responded:

“It's wonderful to know that you were very happy with the jacket you received in your first order, Janeen. We hope you'll shop with us again in the future. :)”