"Very very happy with you guys, you'll be my only place I'll buy tickets from now on guaranteed. .. thank you so much, hope my title wasn't to much lol, God bless"
"Great service tickets came to my phone in less than 5 minutes.. "
"They charged me 400 extra "
"I made a purchase of 3 tickets, meant to be confirmed after 24 hours. After more than 48 hours and still no word, I called to find out that they canceled my order. According to TickPick 's site, they guaranteed me comprable tickets if available. Thousands of comprable tickets were available to the same show, yet TickPick refused to offer me what was promised. Instead, Joe, the customer service manager said, "I will not transfer you to my boss, he has more important things to do than to worry about you or your little order, and the seller will not be punished for making a mistake. The seller can now resell those tickets for more money. You get nothing. I'm hanging up on you now." TickPick then changed the wording of their guarantee on their website, to give all respect to the seller and leave the buyer high and dry with absolutely nothing. If you are looking to buy tickets, do yourself a favor and choose any of the other sites out there who actually respect people on BOTH sides of the transaction."
"I was nervous buying almost $500 worth of tickets for a concert for my birthday from a company I haven't used before... but other reviews gave me a little bit of confidence. I can happily say that the process and tickets worked seamlessly."
"I paid $528.00 ($132.00 each) for 4 tickets to the Luke Bryan concert Oct. 22, in Dallas TX. They sent me 4 tickets that cost $29.50 each. I understand profit but this is gouging! I will post this review on every site I can find in hopes that this keeps someone else from thinking of doing business with them."
“ We are terribly sorry you feel this way regarding the tickets you purchased, but want to remind you that as a marketplace we do not set the prices for our tickets, as sellers control what each ticket is listed for. We charge sellers a 10% commission from the listing price, and do not charge any additional fees to our customers. Often times, when a show is in high demand and tickets are limited or even sold out, tickets can sell for above the face value of the original ticket price from the venue or Ticketmaster. This would be the case for the show you purchased tickets for, as the high demand of tickets drove prices up. We are sure to note that ticket prices may be above or below face value right on the checkout page, as customers are required to check a box acknowledging this prior to purchasing tickets. Again, we are very sorry for any confusion and inconvenience. Please let us know if you need anything else, thanks.”
"It was shipped 1 month before was expected, very satisfied."
"I've used TickPick for spring training, opening day, regular season, & post-season tickets, both for download and hard/real tickets. They've always delivered; the prices for opening day & post-season are typically better than StubHub; and the customer service is helpful & nice."
"VERY SATISFIED - LOVED THE SEATS"
"Quick delivery. Awesome."
"I've bought tickets from Tick Pick in the past, with great seats. This time however, I purchased seats that were described as reserved, when they are actually General Admission. So I feel duped having been excited for great rated seats that aren't actually in any specific area."
"Tickets were electronically delivered within minutes. "
"So far so good.
The event is not until 3/31, so assuming that the tickets arrive electronically as promised, and expected, it will be a complete success.
The fact that there are no additional fees added on AFTER you pick your tickets, is such a huge advantage; you know exactly what you are paying once you purchase the tickets.
I will certainly be back, as we do try to get to a lot of events.
"
"So - there was some confusion regarding picking up the tickets and while it didn't work out the way I'd hoped, my TickPick rep did everything to make it right. Still my favorite secondary market ticket seller."
"TickPic doesn't gouge you with crazy service fees that their competitors do. Thank-you!
Since this was my first time ordering tickets using this method (i.e not TicketMaster), I was a bit nervous on not getting my tickets sent to me right away (it took a couple weeks). But everything turned out fine"
A rep from TickPick, Tickpick1, has responded:
“We are terribly sorry you feel wronged and that this was not a positive experience for you. We respect and appreciate both our sellers and customers and attempt to balance both parties interests in difficult situations such as this one.
As stated in our user agreement, we will do our best to provide comparable replacement tickets on unconfirmed orders; within reason. When we attempt to secure comparable tickets, we take into account both seat location and price of the original purchase. If no such tickets are available, we will offer promotional codes to help customers save on other tickets because we truly do want you to have the chance to attend your event even if we are unable to cover the entire difference. In this particular case we extended a generous promotional offer to be applied towards other tickets.”