"They lie about charging fees. They charge the same dumb $5 e-delivery fee that stubhub does. The service is much worse. it took over 2 days for me to get my e-tickets when I needed them immediately. for some reason the same ticket is always a dollar more on tickpick that hub. suspicious...
Comparison on the same exact tickets for both tickpick and stubhub Los angeles Lakers at New Orleans Hornets for 3/06:
Stubhub:
4 tickets x $12.00 $48.00
Delivery $4.95
Service fee $5.00
Order total $57.95 USD
Tickpick:
4 tickets * $13.00 $52.00
Delivery $5
Total $57.00
whopping .95 difference. Where are my big savings? Stubhub also gives 2-3% rewards on every purchase if you want to factor that it. "
"Horrible customer service. They will never be as big as stubhub. I will never buy tickets from here again. These people need to empathize with their customers and help solve their problems when something goes wrong. Buyer satisfaction is not guaranteed. Look for tickets elsewhere."
“Here is the email that we received from the buyer:
Hi,
This is regarding order # 584606500. My bid was accepted a few days ago. The seller is apparently mailing the tickets to me but there is no way I will be able to receive the tickets. That is because I was ordered to evacuate (I live in New Jersey) and I have no idea how long it would take for me to be able to go home.
The mailing address for the tickets is my workplace, which I will not be able to get to by the time the tickets get delivered.
Would you please cancel this order because there is no way I will receive these tickets and the game is only 3 days away. I would expect a full refund along with the cancellation. Thank you for your understanding.
Best wishes,
Alyssa
This was how TickPick responded:
Alyssa,
I was able to reach the seller and get your tickets transferred to an electronic version. The seller will have those available tomorrow evening, so you should be expecting them to come through then. Good luck with the storm as we're experiencing it ourselves in Manhattan.
Thanks,
TickPick Support”
A rep from TickPick, iTickpick, has responded:
“"Hi Jeffrey - My name is Brett and I am one of the founders here at TickPick.com.
I know this review that you left was from almost two years ago, but I want to follow up with you and see if you would update it, as I see you've made over 10 orders on TickPick (with the last one being just two weeks ago).
If there are any problems or issues that we can address please do let me know.
Thank you in advance,
Brett"”