ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.33/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.34/5
Customer service:
3.74/5
Return/Replacement policy:
4.11/5

Verified
5/5

2019-02-13

Great Experience

"Very easy to use, the tickets were delivered in just minutes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-13

Las Vegas Hockey Tickets

"No issues. I got the flash tickets credit card 3 days later via fedex. I liked not having to
pay all the extra charges other sites charge.
"


Verified
1/5

2019-02-13

Terrible experience

"My tickets did not work when I got to the event. Then had to but more expensive ones because we already cabbed to the event. And still haven’t received a refund for the tickets. "


Rep reply posted 2019-02-27
A rep from TickPick, Tickpick1, has responded:

“I am very sorry to hear about your experience, as we of course never want anybody to endure anything like this. I do see that we have made this right by you and have refunded you in full and provided an additional credit. ”


Verified
5/5

2019-02-13

Tickets

"Great experience! Fast delivery and great seats!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-13

Smooth Transaction

"Easy and smooth transaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-13

So easy

"I really appreciate that the price you see is exactly what you pay!!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-13

Love tick picks. Always meets my expectations. Only with payment was faster.

"Love service wish Luke my faster. Great experience. Thx. "


Verified
5/5

2019-02-13

Good Job TickPick

"Smooth transaction, app worked great for scanning tickets and best of all no hidden fees!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-13

Awesome service A++++

"Got tickets right away. Would recommend in the future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-13

NO FEES!

"I will use TickPick again!"


Verified
5/5

2019-02-13

Excellent

"Good deal without the service charges most others add on. Seats were as described and the e-tickets easy to use on my mobile device. I will definitely buy from them again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2019-02-13

Average chintzy at best

"I bought 3 Superbowl tickets in Atlanta using tickpick. While I was planning on paying less for them, I eventually pulled the trigger on what was an extremely expensive purchase, I called customer service to get the details of the pickup center, I was informed they would have a welcome center and drinks/snacks provided. We showed up to the venue, was greeted warmly by girls at the door, then what followed was strange and tacky I felt like. I picked up my tickets and porceded to the makeshift bar that was provided, I ordered a drink (after needing one that day) and was probed for "drink tickets" fairly aggressively, strange to me considering I literally just came from the ticket line and and had it around my neck. The agent that gave us tickets "forgot" to provide "one drink ticket each". I feel like this was a highschool lunch line & I then had to go back and explain I never got any drink tickets and was now made to feel like I was begging for a drink. All the while there was a vendor selling sports novelties and an awkward space in general. In 2017 I had purchased tickets through vivid and was provided a large full catered event with drinks and food included & it felt a lot more appreciative of us spending 11,234$ on tickets. Overall I just felt like a cheap chintzy venue that was super strict on 1 drink per person (& 0 food or any snacks provided) even when I offered to pay for one was denied. The hospitality was severely lacking and I felt like my business wasn't appreciated by anyone except the door girls. I understand it's only a venue to pickup tickets at but after spending $11+K I did expect maybe more than one, warm, beer... We did leave immediately and gladly paid for drinks elsewhere and agreed it was a super awkward experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-02-27
A rep from TickPick, Tickpick1, has responded:

“We are sorry to hear that you were not completely satisfied with your experience at our Super Bowl pick up location in Atlanta. We are improving our Super Bowl pick up locations and delivery every year and appreciate the feedback. ”


Verified
5/5

2019-02-13

Tick Pick is my favorite!

"Ever since I discovered Tick Pick in 2017 I havent not used any other forum to purchase tickets. I love that they dont charge a lot of services fees on the buying or selling end. So easy to do business with. I usually purchase tickets on the app. Its easy to use. Out of the 20+ times we have used their service (We go to a lot of Blazer games) we have only had a problem one time. Tick Pick customer service is very friendly and quick to resolve issues. If you cant tell from my review, I highly recommend :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-12

Easy and convenient

"Great experience. Easy to navigate the app."


Verified
4/5

2019-02-12

TickPick delivered at a fair price

"Tick Pick had lower fees than its competitors. I did have to wait for the seller to physically deliver the tickets, which was longer than they told me. I get that's out of their control. I also did not get a confirmation email in the time frame they suggested, but overall a good experience with SB tickets. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process