ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-09-16

Just found this

"It is just like going to the streets and picking up tickets. Love it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-09-15

Football

"First time buying tickets! Easy and simple"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-09-14

Buggy Site

"First several attempts at purchase were buggy and wouldn't go through on my computer. Switched to the app and the same thing happened. Finally got some tickets that would go through but not the ones I originally wanted. Very frustrating process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-14

Surprised

"Looking through all the different sites found this one got what I wanted cheaper then other more known sites"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-09-12

"Good service best webside to buy all can of event tickets "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-09-12

Easy to ise

"Good discounts. Easy to buy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-12

Excellent Customer Service

"Customer Service was excellent over the phone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-09-12

Great price of tickets

"Good ticket prices and great selection then add coupon codes really great service too"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-09-08

Amazing experience!!!!!

"Thank you for making this process easy!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-09-08

Quick and easy

"It was our first time buying tickets and it sure was quick and easy.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-06

"Great experience. Easy and cheaper than others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

4/5

2019-09-06

Good service with some caveats

"We bought tickets for Tyler the Creator @MSG.l after we had a bad experience with SeatGeek.

The Good: The app is great and we were even able to get an extra discount code from someone at TixIQ when we called because the code we had wasn’t working. It was for and additional $50 off tix of $300 or more, and that was on top of their lower price per ticket compared to other ticketing venues.

The Bad: Once we purchased we got a bunch of emails letting us know the tickets would be sent out at minimum a day before the event, but nothing else. We contacted them via email inquiring about when & if they would require a signature, because we share a mailbox with the other tenants. We just could not get a straight answer. Tried calling and leaving messages but none were returned. Finally we got a hold of them on Facebook messenger. They still couldn’t give us a specific day, but then we received an email a few days later saying the tix would ship on a specific date and named the carrier-FedEx. We did receive, what looks to be legit tickets, via FedEx yesterday.

So moral of the story-I would definitely buy from them again, but at least this time I know how they handle things. I would not buy from them if I couldn’t be around to receive them since they can mail out as late as 24 hours before the event. It’s a good service price wise, but a litttle nerve-wracking. I think the reason is it’s a relatively small company run by a few dozen people. The day I called about the discount code issue, I could literally hear the person’s children in the background. This didn’t bother me because it was after business hours and I have a home business as well, but if your expecting a massive operation like Ticketbastard with tons of live agents just waiting around for your call-you’re going to be disappointed. Again, I would buy from them again-you’re mileage may vary.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-09-06

"Service charges are absolutely outrageous"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-05

Boomer!!

"It was very easy to check a seating chart, the prices for tickets AND apply promo codes!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-05

easy, affordable, helpful customer service. A+ buying experience.

"easy, affordable, helpful customer service. A+ buying experience. - Greg was great via Chat and even provided me with a promo code when I asked! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service