ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2009-12-05

"Excellent experience. The item was shipped on the same day of the order. It came on time and in great shape - no problems here at all - would buy again from TigerDirect any day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2009-12-05

"Everything went well and was easy (gotta love Free Shipping!) when placing the order. I was concerned when I received an email stating the item was on Backorder. It had said it was available and still did so after I received this notice. It shipped the day after the Backorder notice arrived. Tiger Direct should watch what they send out because they could lose orders when this happens particularly items for Christmas gifts. In the end, it all worked out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2009-12-04

"I purchased a Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G. Deal was attractive, with price discounted for Black Friday and with free shipping. Tiger Direct shipped from a US warehouse, across the border and to my location in 3 business days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2009-12-04

"I've been shopping alot lately both, over the phone and on-line. Usually I couldn't say a positive word of any customer service; it's either poor or horrible. This is my first time, and I really had to do it. The service that I received from a Tigerdirect's cust.rep. was more than great. Gentleman named Michael #5921 is not only very professional but also very quick, accurate, friendly, and even made me laugh-making my shopping experience very pleasant for the first time ever. He should be hired to give lectures on customer service all over the world. I should mention here that I'm not considered to be an easy customer, yet, this guy made me happy-to-shop, and made me feel good - something totally unprecedented. Wow, thumbs up ! Tom"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-12-02

"I use Tiger direct for all my computer needs because of the great prices and exceptional customer service. The web site is well organized and check out is fast and easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-02

"These mini flash drives are really cute and easy to carry around. The flash drives are also quite reliable and fast. The items were shipped very fast and I received it in 5 days. An A+ vendor...will definitely order again from this vendor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-01

"The good I purchased is awesome, and the shipment speed is very fast. I have bought 3 times in tigerdirect, all satisfied me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
1/5

2009-11-27

"I bought this GPS for my son as one of his x-mas present. At first I was doubtful as it is a reburbished and may encounter problems when received. So far it has been working and the only thing I had to do was to download the map to get the updates and find a usb cable that would go with it. It would be nice if it comes with this item. Had to buy an extended warranty to be on a safe side but other than that my son loves it especially the 3 months free roadmap which warns you of any traffic problem. I'd like to get one for my brother and my sister for this Xmas and just waiting for the price to go down a bit more. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-27

"Tiger often gives free shipping, some great sales, they ship very quickly, all orders correct, communication is very good. All i all I can say that i have had a very good experience with Tiger. I have ordered a ton of items from them and spent a lot of money, its not just one order in my case!
Thanks to Tiger from me!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-27

"Great Monitor. Highly recommend it. The only problem was UPS. They left it on the porch because I wasn't home. I'm surprised it was still there when I got home. Pretty stupid."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2009-11-23

"I have recently begun purchasing items through Tiger Direct and I am very impressed with the combination of service, selection, pricing, and ease of ordering. I have to order electronics for my business on a semi-regular basis and dealing with Tiger has been a positive experience thus far. I would recommend them to individuals looking for the latest in electronics."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-23

"My order arrived today Nov 23 which I consider more than adequite It was complete and intact which is all I ask."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-23

"Excellent service as always! Product arrived almost a week sooner than originally estimated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-22

"Good unit, great price. Ad doesn't say, but it uses an external power source. One more thing to plug into my power bar. Comes with power adapter cord."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-19

"No issues, fast delivery, well packed, great phone support before and after order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A