"Very fast delivery. Good web site design. I got what I wanted."

"I am very happy with the service that I have received from Tiger direct. I received my merchandise very fast."

"Tiger Direct always ships promptly and accurately. I am very satisfied with this purchase and previous orders as well."

"Fast shipping, item as described."

"I liked the fact that there was a large selection from which I could make my choice. The delivery was quick. And the power supply I bought went from the box right into my computer without any modifications needed. Service, products, and delivery; absolutely the way it should be. Thanks Tiger Direct. "

"Price are fairly good, shipping is quite fast and with UPS (tracking number available) BUT
ZERO CUSTOMER SERVICE ! This is a real real problem ! I bought a barebone kit and I don't know why the motherboard was "out of stock" and then "cancelled" no one ever told me, I waited a week, didn't get either a refund or the motherboard. I sent an email, then tried online chat, then sent another email, tried chat again, tried calling at least 5-6 times never got an answer in 2 weeks ! Chat never worked, when it did I waited over 30 minutes and never got an answer. AFTER 3 WEEKS I REACHED A GUY ON THE PHONE started explaining him that I've been trying to reach them all over the place and he started talking over me asking for my order number. He transferred me to another service, waiting over 15 minutes for this service. Anyways, I mean when you own a company it's not supposed to take 3 weeks to get an answer from a customer whose order has been abruptly cancelled without warning and without refund."

"For years, I buy all my electronics from Tiger Direct and I have never been disappointed. The service is exellent and the products are shipped quickly and in good condition. I also like the deal on the refurbished product, they are opportunity"

"Still waiting for my order. It has yet to ship."

"EXCELLANT!!Lots of choices good prices
and fast delivery!"

"Great in every way, though their shipping could be cheaper, perhaps even flat rate like some of the electronics suppliers I deal with."

"I bought the computer and received it fairly quickly.
However while after opening it for the first time it froze on me twice in the first ten minutes. I am now waiting to see if it will freeze again. I have to wrap it now and give it to my wife.
As I bought this item as a Christmas gift, I can't wait to see what happens if it freezes after december 25th (if a return or exchange will be possible) So 3 stars SO FAR, as I do not know what will happen next."

"This is a great company to deal with. I always check here first for deals. Ordering is secure and shipping is fast. Their products are always tops, and I have always had great service."

"Very fast shipping, excellent product!"

"I ordered on Nov 22, 2012 and I have yet to receive my product. I have recieved one small item from my order of 2 laptops and MS office. I have received MS Office. I called on Dec 5 , which was the anticipated delivery date and was told that it hasn't been shipped. This is information I already got from my account. I had to ask if that means it isn't in stock, am I still going to get the computers? She didn't really elaborate other than it's busy at this time of year so that's probably why.
So I understand that I wasn't guarenteed delivery on Dec 5th, but I would have liked more reassurance that I am actually going to get these laptops, and before Christmas. Given the cliente of Tiger Direct I would expect most people can look up and read their order status online. It would be helpful if the customer service agent had access to or could provide addtional information. My family has shopped with Tiger Direct online a number of times and this is the first time I've had such a delay. "

"I was really impressed with how fast my order was processed and shipped. However, their speed worked against me! The items I purchased went on sale overnight, and by the time I called in the following morning, my order had already been shipped, and there was nothing they could do to reverse the charge and adjust my bill!"