"Your website & variety of items are great.
Shipping time was very quick.
I look forward to shopping at your site again."
"comment: shipping cost high relative to price of goods..and i tried to buy at store to save shipping..however there were NO telephones at all at the Markham location
otherwise total experience was a good one and I'll be back !"
"Based on product reviews, all items bought here are still working and have had no troubles so far. Shipping was excellent. Will keep ordering from them when time comes for more product and upgrades become neccessary."
"Speedy delivery as usual...All in all, I rarely have problems"
"i have ordered a number of times from tiger direct.ca and i,m satisfied with their service they have always come through for me when i needed something and their prices compare with othres on most things all in all i am quite happy"
"Very fast shipping. Well packaged "
"Excellent Service!
Fast delivery as promised"
"I always come back to Tiger Direct.
I have given you my business for years and intend to continue.
Thanks"
"The product shipped quicker than expected, customer service clarified all questions promptly and professionally. The price of the product, at first seemed more than a competitor, but turned out to be quite a bit cheaper thanks to TigerDirect's no hidden fees at checkout. The product works as described and arrived in great condition. I have always been impressed by TigerDirect's service and I will continue to be a customer for a long time coming. "
"How was your overall experience with TigerDirect.ca (Canada only)?
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Rate your overall satisfaction with TigerDirect.ca (Canada only).
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"This was my first order from Tigerdirect.ca, and what a wonderful experience fast shipping and the best prices around the net, believe me they do have the best prices! i thoughly shop for the best prices and i am very picky when i buy my gadgets and toys for myself, now i'm working on my new upgrade for my gaming pc. Thanks alot Tigerdirect.
Pierre from Montreal,Quebec. Canada."
"We have had only good experiences shopping at tiger direct."
"The 5-star rating shown at its website must have been self-given. TigerDirect does not have the best prices; its parent at .com sells for a lot less. And, ‘no’, the excuses their customer service people rattle off are pure fantasy. Their shipping process is worse, indeed, right out of this world. They only ship with UPS. They do not ship to PO Boxes. They don’t even ship to a UPS depot, as we found out to our dismay, waiting time and cost, twice in past years. That leaves about half of all Canadians out to look elsewhere. Two years ago a printer ran back and force all over northern BC, for days on end, running past our residence (to which TigerDirect/UPS refuses to ship) at least four times, only to wind up back where it came from. Then the lousy blokes had the gull to refuse return of shipping fees. Thanks to a director from Master Card and his intervention we got all of our money returned to us. Right now we wanted to have something shipped to a genuine address in town. At conclusion of order entry we were confronted with something about MC Secure, seemed to us as yet another attempt at invasion of privacy. We cancelled. This is the last straw. Never again at TigerDirect."
"SERVICE SUCKS
I hope I have your attention now with this bold statement. Not used to making negative remarks. I purchased on the 17th March 2012 a Toshiba laptop for my grandson to have shipped to Alberta, I live in Ontario. I received ORDER CONFIRMATION on the 17th March 2012 advising that I would receive my tracking number shortly. This did not happen, checked email & spam mail daily, no confirmation number. I called 1-800 -800-8300 almost daily; spoke with Myra, Mark, George, Francisco and Myra, and finally WILL. I believe it was WILL that advised order not shipped UPS as order confirmation stated but Purolator and provided the tracking number to me; this information was finally obtained 28th March 2012. I checked Purolator web site to determine where Toshiba Laptop was. I determined that it was in Slave Lake since the 22nd March and we did not know. How unreal, too bad my crystal ball wasn’t working
Yes life does happen; yes the order desk people in Miami, Florida were polite, but not helpful. In this day and age when a government can track Mad Cow disease to the country originated, where the cattle was bred, the stall, they couldn’t provide me with the most basic of information, tracking number.
Tiger Direct provides merchandise which is always good, the price fair, your employees polite but not helpful until I spoke with WILL- Miami, Florida on the 28th March 2012.
Happy ending to story, computer picked up at Purolator Depot by my grandson and in all likelihood will use Tiger Direct again; but pleasssssse try to be a bit more resourceful and communicate with the buyer and provide information .at help desk level. I hate it when something gets lost in the BLACK HOLE. Tiger Direct never ever did a follow up with me as a result of my numerous phone enquiries even though I provided my home phone number and email address. This process caused undue stress and anxiety after you had received my payment.
Regards,
"
"Hi! As all my past purchases on TigerDirect.ca, this went smoothly. I received my items earlier than I was told. As always so far I am extremely satisfied with TigerDirect.ca and I will continue to buy items from them when needed."