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5/5

2012-03-26

"I have bought many items over the years from Tiger Direct and have been satisfied each and every time."

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5/5

2012-03-20

"Very satisfied. Nothing else to say. The product was as I wished, the delivery prompt, the site easy to navigate, the price very manageable. I will be back."


4/5

2012-03-19

"After losing two days waiting in vain, I contacted support, and learned that my package was lost because it "has been cross shipped by the drop shipper to our warehouse in Illinois" (TigerDirect.ca Web Response).

So it took twelve days before I receive my package, and I had to contact support again because they didn't emailed me the new tracking number...

The point here is two big mistakes from TigerD staff: no follow up of delivery process, and lack of communication in resolving the problem.
"

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Verified
5/5

2012-03-19

"??TigerDirect.ca??????????????????????????????????????????????TigerDirect.ca?????????????TigerDirect.ca?"

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5/5

2012-03-19

"It was excellent experience overall. The purchase was smooth and delivery was as prompt as possible using a regular shipping option. Prior to purchasing the items, tech support to ensure my needs were being met was excellent and professional.
Needless to say this was not the first nor the last time I will be purchasing from TigerDirect.CA.
"


Verified
4/5

2012-03-19

"VERY PLEASED WITH PRICES BUT SHIPPING NEEDS TO COME DOWN OR BE FREE LIKE DIRECTCANADA OR FOR SURE THEY WILL GET MY SALE,DONT GET ME WRONG IF I CANT FIND IT THERE I WILL USE TIGER AND GRUMBLE ABOUT THE SHIPPING"

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5/5

2012-03-14

"The product that I purchased from TigerDirect.ca came earlier than they had estimated. I was very satisfied. The entire shopping experience from browsing to check out was very very easy."

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5/5

2012-03-14

"fast delivery, good prices, thanks"

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5/5

2012-03-14

"I am quite pleased with the service I received from Tiger Direct and delighted with the product. I would not hesitate to purchase again.
"


5/5

2012-03-12

"Order was correct and delivered ontime damage free. Have, and will order from Tigerdirect again."


Verified
1/5

2012-03-09

"Somebody at tigerdirect changed the info in my account in 2007, to send products to somebody in an other province, using my credit card. After multiple contacts, they suggested that i cancel my credit card (what a great help from them) and to reopen an other account. In 2012, they now refuse to ship, because they had to pay back the credit card cie for the 5,000.00 that they shipped to somebody else and a SMART genius at tiger direct called me to cancel an order based on this 5,000.00 that they had to repay based on their own faults. At that time, they refused to supply information about a possible customer who receives the stock in this other province. ( they were so pround to announce that their site was so secure, but i guess that some of their employe(es) were not so secure. They are totally unable to admit a fault of their own and they can not even provide an email adress for complaint and investigation. Their ''Customer SERVICE'' dept is arrogant and totally dishonest. I have a copy of all documents from 2007 including snapshot of their shipment to an other province. But today they pretend ''even after the Credit card cie investigation'' prooved them guilty that the error is on my side ?? YEAH my account was frauded within Tigerdirect and '' i am the one that is guilty !!!! Try to figure out this one."

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2/5

2012-03-08

"My shopping/ordering experience was fine..the website easy to use and my payment went through fine. This is all due to me the customer entering the correct info and your webmaster.

What I am not impressed with is your automated reply service for tracking my parcels...emailing your customer service as my question was never answered other than what I had already learned online tracking the shipment myself.

No where did I see while ordering my items in the site that they were to be land shipped from Illinois. I had expected my items to arrive in the 5 days as stated for Canada shipments.

My items were mailed the 22nd of Feb and I did not receive them till today March the 7th via UPS.

Had I known the order would take 2 wks to arrive I would have bought the items local.

It's doubtful I will order anything again as I get orders from China faster.
"

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5/5

2012-03-07

"My Intel I7 CPU arrived to my door about 4 days after order it, in perfect conditions. It's so much faster compare with the Intel dual core that I had it before. Big difference.
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4/5

2012-03-07

"It was delivered so fast that I got it before I can see it charged in my card. Met some problems when I was starting up and had to refer to technical service. Response was not so fast this time but anyway got some help which realy did not correct the problem but rather led me to the real cause I found and corrected myself. Added two casing fans just to really cool the unit. So far working good and comes relatively cheaper with the rebates."


5/5

2012-03-05

"I have purchased from Tiger Direct numerous times. Delivery was always prompt and product quality was great."

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