"I have purchased a laptop on Tigerdirect.ca. At the time when I purchased the laptop, the product was available in their stock, so when I did the purchase the maximum date for the shipping was 10 days.

However the day after my purchase I noticed that the status of my purchase has changed to "All Back ordered". One day after that I got an e-mail that it may take up to 30 days for the shipping to be made because that laptop is not available in their stock. I sent an email to customer service, as well as talking to them through their online chat, but no one could help me with a precise date and a proper answer. Their suggestion was to call the sales so that they can replace my current order with a comparable laptop that they have available in their stock.

However, it took me a long time to do a research and making up my mind about this particular laptop therefore I can not easily change my mind to go with a comparable laptop.

My other solution to the customer service was to have this laptop delivered directly to my shipping address instead of having inventory first. This could make the shipping faster, but the customer service refused to do so.

Clearly, Tigerdirect do not care about customers at all and the only thing that they care about is the money they make. Otherwise Tigerdirect should compensate their fault at their own expense.

Being a happy customer of Tigerdirect.ca from my last purchase that was 3 years ago, I ended up being completely not satisfied and will not buy anymore products from Tigerdirect.ca. I do not recommend this website to anyone."

" I have dealt with Tiger for many years and have only one issue and that was like a kid waiting for xmas the wait (shipping) because of geographics. Ontario-B.C. was sometimes long.I was recently contacted by a service rep and told he would be monitoring my account.My recent order was shipped in Blazing time . Very impressed."

"Hello,

My monitor is a standard LCD VGA 15 pin.

There is NO video on the board. I called Tiger Customer Service and they told me that some boards don't have video, which means a card must be purchased. I don't know how long it's been since boards didn't have integrated video, but the advert should have pointed this out and offered something or included a standard PCI version for those who don't have spare cards laying around.

Anyway, I drove to my local TigerDirect store and the best they could do was sell me one for $59.95! Since we bought 2 of these kits, that's $120.00.

Thank you for this opportunity. There may be nothing you can do except pass on to these people that they need to let people know that there is no video to connect to.

Regards,

Ian
"

"i bye a video card and is a excellent choice"

"I ordered twice, and everything came within (2) days of order, shipped from the US, tracking by the hour over the web. Nice!

The orders were error-free, and everything 100% fully satisfactory.

The first order was for a mere $400 or so.

The second order was for $1,710.22, with (2) Nvidia GTX 580 FTW Hydro-Copper II + watercooler(s)."

"My experience of buying through TigerDirect.ca is very positive. The online experience was friendly and smooth, the delivery quick, and the recieved goods in perfect condition.
I will continue to use them"

"Great product. Great deal."

"It's my 3 rd time shoping with TD.ca. as always, i m very happy with the shipping and price. Thank you"

"I ordered a battery for my laptop. I went to the Hewlitt-Packard site which connected me to TigerDirect. The price was the best of any of the retailers. I received the battery within 3 days of ordering it. I can't ask for any more."

"I purchased two external harddrive enclosures, and a new Hitachi 2TB harddrive from tigerdirect.ca.

I was once again blown away with the speed of the shipment, I received the parcel within 3 days, and it had to be shipped from the US warehouse to Canada! All items were packed excellently, and everything worked perfectly out of the box."

"Excellent as always. Fast delivery."

"You make sure to un-check the box "Send me promotional emails" (or something like that.)

You get spammed anyhow."

"Ordering from Tiger Direct on line was easy. I quickly found what I needed and was able to quickly confirm that the part would work on my computer. The on line reviews helped me make my decision to buy. I was able to track my order online and received my order on the promissed day.
Many thanks."

"My order was shipped on four different parcels, the first was a quick delivery (Thank You!). After following up a couple of times on status of my order, noticed that the Sony DVD-RW was on back order which prompted me to call. Was informed item would no longer be replenished and my desktop would be shipped "without" this DVD-RW which was a concern for me. Make a long story short, and after providing several options to Customer Service Rep to have an alternative DVD-RW if original Sony would no longer be available, I was transferred to one of Tiger's Support Rep who was very accommodating, and took immediate action to replace item - this is excellent service!. I now have the complete order, ready to assemble everything. Thank you for a job well done, and keep up the good work!"

"You will not be sorry if you purchase this cable over the other ones in the major retailers. Don't let them tell you "it's a better quality cable" or anything like that. This cable is built very well - you can just tell when you hold it in your hand that it was made well. Get this cable. It's great!"