ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2011-02-05

"Two main comments, one positive, one negative.

1. Positive. In the supporting comments online about the Compaq notebook I was buying, Tigerdirect warned that many companies no longer included rescue disks; they had to be created by the purchaser. I have never needed such disks, though I have been glad tio have them, and I would not have noticed they were missing without TigerDirect's mention. I have created the disks.

2. Negative. Also on the same page advertising the Compaq was a note that a 'Must Have' was a mains connector with multiple adapters at a price of $99.99. This, to me implied that the computer came without a mains adapter, especially as neither the specs nor the photos showed this. It took a quite unnecessary phone call to TigerDirect to confirm that, as usual, the laptop did come with its own adapter. I believe that listing such an item as a 'Must Have' was misleading.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-04

"I ordered an external 500 GB hard drive. Shipping was very fast, and the item is working great. TigerDirect is a reliable source for electronics. I've bought a few things in the past, and have always been very happy with the quality of the items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-03

"I got the Garmin GPS from TigerDirect last week. It worked well and responded as quick as I thought. 5 inch screen was the reason I chose it. At first, I was a little bit concerned about its quality because it was refurbished. But so far, it worked well and I recommmand to buy it if you like big screen GPS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-03

"Installed flawlessly and lighting quick. Best bang for your buck. I`ll be back, that`s for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-03

"Tiger direct has a lot to offer, and has pretty much latest gadget that you can find. It was quite useful that i found what i needed to find and the price was just right. Thanks Tigerdirect!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-02

"Your Product is very good and i am very satisfied with Tiger Direct. I recieved it within a good time frame and have no regrets ording the product. Of note I had a bad experience in the past with a previous product and vowed that I would never shop again with Tiger Direct but I gave them another a chance and so far no regrets"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-02

"Easy to deal with TigerDirect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-01

"Good prices, no duties, nice selection, fast shipping.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-01

"I have ordered 2 laptops, 1 desktop, gps from tiger direct. have found the prices comparable with anywhere local to me. Delivery has been timely and right to my door. have not required service on anything that I have bought. Fairly certain my next tech purchase will be from Tiger Direct
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-31

"Excellent service. Your website is very user friendly.
The order arrived promptly today, within a week of placing the order. I will definitely deal with Tiger Direct again.
Gerald P. Reardon
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-31

"I have made several purchases from this retailer and have been very happy. I ordered my last purchase on Sunday and received it Wednesday morning very quick delivery and the prices are better than I can find locally for the same product. I would definetly buy from them again. So far I have been happy with my purchases and have not had to return any of them. I would recommend it to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-31

"I'm a repeat customer (18 times). I like the format of the Tigerdirect web pages, the amount of information they post for each product, their prices and their after sales service. Delivery is on the slow side compared to other on-line stores and packing is crumpled paper but all the electronics I bought from desktops to TVs have all arrived in good working order - despite UPS penchant for leaving my precious goods behind the door in sub-zero weather. My last netbook purchase sat unnoticed buried in snow for two days, but worked fine after a slow thaw to room temperature. One complaint - TD frequently drops prices just after I buy something and then getting them to honour their price protection policy is difficult, also, don't reply on the 'buy today ships today' slogan."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-30

"Excellent transaction! Fast shipping! Highly recommended! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-30

"Straight foward purchasing. Order was processed in reasonable time frame as well as reasonable shipping time. Shipping cost were a little high but i guess Tiger has no control over that.
Second time order of same product but was slightly unhappy about the price increase within about 6 weeks. Still great value for the price however.
I have no real complaints with my Tiger Direct purchases.
Purchased product performs as intended.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-30

"Very good purchase, this PC work in a quiet way and have an impressive power. I strongly recommend it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A