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Verified
3/5

2022-04-08

i purchased a refurbished unit arrived in 2 days.

"my old dell uses Hdmi _ hdmi cable. Refurbished unit is display port to Hdmi which I NEVER KNEW SUCH A THING existed, waiting now for such a cable . Not a happy camper. Give info on display port ?? are they still used ?? . My old DELL 660 MANFACTURE 11/2012 . If you look at display port it could pass for a HDMI PORT WHICH I THOUGHT WAS A DAMAGED hdmi port. not a display port

2012 STILL RUNNING HDMI PORT.NO DISPLAY PORT. I CALLED Tiger Direct service couldn t help me said wait for service in morning.
"

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Verified
5/5

2022-04-07

All is well

"I ordered, you delivered, like canon printer"

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Verified
5/5

2022-04-07

Amazing Price!

"I haven't gotten the item yet, but this is a review of the site. Way cheaper than everybody else!"


Verified
1/5

2022-04-02

Bate and Switch, Dishonest sale, No refund yet

"I ordered two apc battery backups, and tiger direct sent in through a 3rd party reseller, so I cancelled the order. They sent the items any way. FedEx only delivered one, but Tiger direct charged me for both. Been trying to get a refund and a return label, but I am getting the run around from tiger direct.

UPDATE: Still no refund. Wondering why they won't give me my money back.
"

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Rep reply posted 2022-04-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for posting a review.

We deeply apologize for the mishap, however our team has already taken action and processed the return.
Refund is in order and should reflect on your account anytime soon.

We value you and are hoping to do more business in the future.

TigerDirect Customer Care”


Verified
5/5

2022-04-06

Shippinh

"I really liked shopping here"


Verified
5/5

2022-04-06

Simple checkout.

"Like the easy clicks to complete."


Verified
5/5

2022-04-06

Fast, accurate expedited service

"We ordered 9 switches and they were able to get all of them to us quickly. "

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Verified
5/5

2022-04-06

Good

"Very good item price . Thank you"


Verified
1/5

2022-04-01

refurbished hp laptop inoperable

"Just got the refurbished hp laptop and the charger would not even plug all the way in. Then after pushing REALLY hard it went in and the on button flashed for a second then dead.
I contacted Tiger Direct and they sent me to company that refurbished the laptop. That is where the problem originated, not Tiger Direct, other than not making sure the refurbisher has solid QA. I am now expecting a replacement from the refurbisher. The refurbisher was very apologetic and gave me the UPS return for free.
"

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Rep reply posted 2022-04-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for posting a review.

We are sorry for the experience however we are determined to make this right.

Please expect a call from our team.

TigerDirect Customer Care


Verified
2/5

2022-03-30

Checkout difficulty

"Had some difficulty with the process, but in answer was provided a tutorial which will (hopefully) prevent any recurrent issues."


Rep reply posted 2022-04-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you so much for sharing your experience.


We apologize if you had difficulty processing your order. the issue has been escalated to our web team and is being reviewed.
We will use this feedback to make us better and to ensure this doesn’t happen again.

TigerDirect Customer Care


Verified
5/5

2022-04-05

Great Experience!

"So often these days we are left disappointed with our on-line experiences. That was not the case with my first shopping experience with Tiger Direct. The on-line purchasing was simple and easy, the product shipped in 1 to 2 days, and we received the product in perfect shape, just like we used to buy from one of the national distributors of the part we purchased. We have found a new on-line source that will get a lot of our business.
Thank you
"

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Verified
3/5

2022-04-04

"The Tiger Direct assistance is worthless. I had to check websites of companies to get answers to questions."


Verified
5/5

2022-04-01

FAILED TO GET ADVERTIZED DISCOUNT ON CHECKING OUT

"Didn't get first purchaser 10% discount as offered on line despite push all the buttons. However, when I emailed them about it they immediately corrected the problem. Purchase arrived quickly and was as advertized."


Rep reply posted 2022-04-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review.

At TigerDirect, we always aim to deliver a great experience. We are sad that we miss the mark! We will honor the discount and refund you the amount.
We will use this feedback to make us better and to ensure this doesn’t happen again.

TigerDirect Customer Care


Verified
5/5

2022-03-26

easy

"Upon googling the web for the fan I needed/wanted, I found the one I wanted here. Placing the order was a breeze and am anxiously awaiting its arrival."


Verified
5/5

2022-04-04

"I'm a senior cit so it was nice to find instructions easy to follow- Thanks."