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Return/Replacement policy:
0.00/5

Verified
4/5

2022-04-04

Debit Card Issues

"Not sure why it wasn't accepting my stateside debit card information. Couldn't find how to update shipping address within website. "


Verified
5/5

2022-04-04

awesime

"quick and easy as expected with tiger direct"


Verified
4/5

2022-04-04

Good source for parts

"Rebuild parts shipped in batches but received fairly quickly (within a week).
Memory needed cleaning before it would register to boot the system but that is not Tigerdirect's fault.
Prices turned up to be minimally less that both local and other online but with offered discount with Paypal payment worked out best.
When thinking it might be necessary to return a part found it difficult to find procedure.
"

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Verified
5/5

2022-04-04

Easy and Quick as usual

"Ordering was super simple, processing and shipping very expedient, safe and secure packaging."

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Verified
5/5

2022-04-04

Right price right time

"I got my refurbished PC in only 3 days after I ordered it. So far so good. My only minus is no documentation with it to see what all the ports and connections are. "

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Verified
2/5

2022-04-03

Item not recieved

"Item has not been recieved"


Rep reply posted 2022-04-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for posting a review.

The product is scheduled for delivery today April 4, 2022.
The tracking information was sent to you via email.

Please feel free to call or email us if you need anything else.

TigerDirect Customer Care


Verified
5/5

2022-04-03

Great Service / website

"Everything was smooth, quick, efficient"


Verified
4/5

2022-04-03

quick easy

"Good products at a fair price"


Verified
5/5

2022-04-03

welcome back, TIGER DIRECT.

"My recent purchase is very remindful of many dealings with TD before."

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Verified
4/5

2022-04-03

coupons

"I couldn't get any coupons to "save more""


Verified
1/5

2022-04-03

Very disappointing experience

"The website showed the laptop I ordered was in stock. I ordered it. 5 days later, I receive an email stating it may take up to 30 days to receive it. I responded that was fine and I was willing to wait. Two days later, I receive an email informing me my order was cancelled. It makes no sense that the system shows as being in stock when I order but is truly out stock. You’d think Tiger Direct would have software to track their inventory. No offer of a suitable substitute laptop was offered. Inventory management and customer service need to improve!"

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Rep reply posted 2022-04-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review.

At TigerDirect, we always aim to deliver a great experience. We are sad that we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again. Please expect a call from our sales team for a recommendation on a suitable replacement.

TigerDirect Customer Care


Verified
5/5

2022-04-02

Works every time

"Easy to find what I'm looking for. Good suggestions for related items.
Price usually better than competition. Always better than Amazon !
Tracking & follow-up info - on the money every time.
* Happy customer ! *
"


Verified
5/5

2022-04-02

"easy to shop, good prices and quick free delivery"


Verified
4/5

2022-04-02

Easy to find the part I need.

"Looking for replacement to a noisy drive.
And possibly Found an upgrade to one of the other laptops.
"


Verified
5/5

2022-04-01

Refurbished Dell Precision T1700 Computer

"The computer arrived two days after I ordered it, just as I expected. It is must faster than the desktop computer I built from a kit 5 years ago."

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