"It took me 3 tries to order a keyboard and mouse. The software refused to recognize my email address but kept incrementing the order. I finally had to reset my password to wake up the system. You almost lost the sale because of the frustration quotient."
"I had to ask for a password reset twice. "
"Easy shop and checkout. Don't see this often anymore"
"fast shipping exactly as stated and ecpected"
"Needed a larger hard drive for my DVR of my security system. Ordered it and got it 3 days later. "
"Got exactly what I needed and it was delivered before the due date-Awesome purchase experience"
"The on line helpers were great, talked me through purchase I needed and offered good advice, thank you"
"I ordered a refurbished Dell Optiplex 7020 desktop with 8GB of RAM and 256 GB SSD harddrive with Windows 10 Pro 64-bit. With two additional dongles - one to add bluetooth and one for my Logitech MX Ergo trackball, it is a fantastic machine. SSD allows for speedy startup and the 256GB harddrive is more than enough for my data needs. "
"Easy to order I Knew what I wanted!"
"SIMPLE INSTRUCTIONS WHICH APPEAR TO WORK"
"I love my new 20" refurbished Dell monitor! (My last monitor by SonicView was 21 years old, if you can believe it!) I purchased the (refurbished) Dell monitor for $99.95, and then two-day delivery for $50-59. The delivery was scheduled for 11:45am to 3 pm last Friday, and it came right at 11:55 AM!
My techie son was on-line (desktop remote) and on the phone helping me go through all the steps of disconnecting my ancient SonicView and installing the Dell monitor. It is SOOOO lovely! My old monitor was giving me all kinds of start-up problems (no longer being updated), and those disappeared. I now have a lovely, crisp screen, and I just love it to death! Thanks so much, Tiger Direct!"
"Boy oh boy. I takes a congressional order to place an order on Tiger Direct online. So many times re-entering passwords, and every time you re-enter something new, the state resets to Alabama. NOT COOL!"
"Tiger Tiger burning bright"
"I like the options to add accessories when purchasing. Nothing worse that getting an accessory that doesn't fit!"
"Can't decide on 2 laptop options, called customer service and helped me decide for what I need the laptop for which made sense to me and able to place the order. Thank you."
A rep from TigerDirect, RonaldoSL, has responded:
“Thank you very much for your review.
We apologize for this experience. We will definitely look into this matter.
TigerDirect Customer Care
”