ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-12-26

Browser Dependent Satisfaction

"Once I could process the order it was easy. Apparently, Microsoft's new EDGE browser and your website don't play well together. What a nightmare! At one point I had 14 protection plans and 5 iPads in my cart and every time I tried to change the quantity, it added more."


Verified
5/5

2021-12-26

Nice

"AT FIRST I WAS DISSAPOINTED BUT THE ITEM WAS SHIPPED PROMPTLY AND GOT TO ME AS EXPECTED"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-12-25

bought la

"Excited to get the laptop"


Verified
1/5

2021-12-25

Scam!

"Bait & Switch! They tell you they have items in stock when they don’t. Then they charge you for items they don’t have and don’t know if or when they will ever have. They send you items you never ordered and try to con you into taking responsibility and charge you for things you didn’t want. Big Scam! Sales people lie in order to get sales. Customer service lies also. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Rep reply posted 2022-01-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-12-25

"easy website and order process"


Verified
4/5

2021-12-24

Refurbished delivery

"Arrived quickly, Refurbishment looks to be good quality and good value for performance. Packaging seemed a bit week, as the goods inside was moving around quite a bit. After opening, everything seemed ok and packing design quite good, although product moved around too much, IMO."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-24

First timer

"My first time experience with Tigerdirect was easy and the shipping was fast. My computer arrived nicely packaged and all in great shape."


Verified
5/5

2021-12-24

Good Deal

"great price, fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-24

Power to the People's stuff!

"Needed long narrow power strip for multiple security camera power supplies"


Verified
5/5

2021-12-24

The Dual Drive USB Type C Is Great For Computer Backup

"Delivery was sooner that estimated. Product works great and I am still using Windows 7 Professional. Didn't have to format or do anything but plug it into the computer.
Price was competitive also. 256GB capacity.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-23

Christmas wish!!

"I bought myself a refurbished computer from TigerDirect as a Christmas gift to myself, the experience was painless and the prices were GREAT! They even allowed me to use my Amazon account information for easy pay."


Verified
5/5

2021-12-23

Always good.

"I was a IT manager for an MSP and always had someone order for me, now I am a 1 man shop and Tiger direct has made it easy to get what I need fast!!"


Verified
5/5

2021-12-23

Great Experience

"The website is easy to navigate and my order arrived in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-22

Large monitors

"The 3 monitors were delivered promptly and at a good price.
We still have to adapt them to our desktop computers.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-22

Nice items

"Nice items, fast shipping, thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges