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Return/Replacement policy:
0.00/5

Verified
5/5

2022-01-05

Great service

"Fast delivery and saved $$$"

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Verified
2/5

2022-01-05

cart > check out process, needs to be optimized to convert more sales

"cart > check out process, needs to be optimized to convert more sales

*VERY IMPORTANT > Shipping MUST be confirmed BEFORE payment is insert.

You just got a FREE online optimization consulting.

You are welcome!
"


Rep reply posted 2022-01-11
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.

At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better .

TigerDirect Customer Care


Verified
4/5

2022-01-05

High S&H Charges

"High Shipping & Handling for a small item"


Verified
1/5

2022-01-04

No response

"When I tried to get help with my order and supplied my phone# my email address on their chat site they never responded or did anything to help solve my problem."

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Rep reply posted 2022-01-11
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2022-01-03

Still in there

"I was in business for many years. I used TigerDirect for most of them when I needed upgrades on my office computers. They are still in there with pricing."


Verified
5/5

2022-01-01

great value and fast check out

"great value and fast check out"


Verified
1/5

2022-01-01

Expect to receive the item. When check on item get message it is on back order and will ship when they have it. Do not advertise a product y

"No product received! Can not rate the product, only the sale of an item that they do not have."


Rep reply posted 2022-01-11
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
2/5

2021-12-30

No Delivery

"When I ordered my Elo touchscreens, there was no indication on the website that they were out of stock. I know there is a worldwide shortage on Elos, but to take a couple days to advise me that you did not have anything to send me was a little disappointing."


Rep reply posted 2022-01-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
3/5

2021-12-30

A bit misleading

"I ordered a computer cable that I needed ASAP. Their web site said most orders shipped the same day, and I paid quite a bit extra for overnight shipping. Had not shipped several days later, so I cancelled my order. They were good about the cancellation. I may order from them again, just not for time sensitive items."


Rep reply posted 2022-01-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
4/5

2021-12-28

fast and easy

"Easily found my item, ordered it, and paid for it easily."


Verified
5/5

2021-12-28

Excellent

"Excellent service on time"

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Verified
5/5

2021-12-28

just what I was looking for

"quick search, quick find, easy checkout"


Verified
5/5

2021-12-28

Perfection

"Perfection, item delivered early and just as advertised!"

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Verified
3/5

2021-12-28

Sent with wrong power supply

"1st, Tiger Direct, its been less than a week since arrival and already you have hounded me 3 times to leave a review. I have been waiting to see if the supplier will correct the issue, that they included the wrong watt power supply, in a timely manner. Because of Christmas I could not call till today. The call went well yet I want to see how long it takes for the replacement part to arrive. I understand mistakes can happen but if you had waited a bit longer before flooding my inbox with review requests, the star rating might have been better, Right now its a waiting game. Technically I am still waiting to use my new purchase so I haven't really gotten it yet"

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Rep reply posted 2022-01-04
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2019-07-26

Excellent Service

"The laptop I ordered arrived sooner than I expected, was exactly what I ordered, and is working just fine. I have done business with Tiger direct for nearly 20 years and have always been satisfied with their excellent service."

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