"I ordered two audio cables from TigerDirect, and paid for them with credit. The cables have not arrived ten days later. Order tracking claims that they were shipped (UPS), but the two tracking numbers for the two items are unknown to UPS; one is in fact too long to be a valid UPS tracking number. Online help got a promise of an email reply which I am still awaiting. As soon as I get out of COVID self-quarantine I'll go to some other store, pick up two cables in my hands, carry them to the checkout counter and pay for them.
"
"Delivered on time, at a great price, will look to do more business with TigerDirect!"
"I did not get my order! I have not ordered for awhile from Tiger Direct and they were fast to deliver. But things must have got worse. Should have ordered from Amazon or New Egg!!!"
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"Products are awesome and service is prompt!"
"The order shipped quickly and worked great after it arrived and was setup. "
"Website very easy to navigate, providing lots of details on your computers.
Great pricing!"
"PayPal kept saying it didn't go through on their end and to contact the merchant. Tiger Direct said error not on their end and couldn't put through with me. Rather frustrating."
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"Website is very easy to navigate and prices are right on par with other sites!"
"Probably the BEST mail order service on the Net."
"I was happy to see exactly what we’re looking because my son is building his first gaming PC. "
"I purchased a Xerox laser printer. The printer seems fine, but the set up instructions were nearly useless. "
"Arrived in a timely manner & is a quality product for a fair price. Recommend & would order other products from Tiger Direct based on this purchase."
"Failed to complete my order and send to a valid work address because it happens to also be a UPS store that handles our mail. Should Not Matter. Address is valid, send the box! So after calling me, agent was incapable of changing details so just canceled the order and said I need to place the order again. Problem is, the sale was over. This translates to me that "we really don't want to give you the item at that price and ship it to you. You need to pay full price for us to send to that address." Never ordering from tigerdirect ever again. "
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We aim to provide the best service for our customers.
We have put on a restriction to ship to hotel addresses and PO.BOX address solely to protect our customers.
We apologize for the inconvenience.
TigerDirect Customer Care
”
"Thanks for always being a quality supplier"
"I am very satisfied with my ordering experience."
A rep from TigerDirect, RonaldoSL, has responded:
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”