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Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


Verified
5/5

2024-08-15

Fast Delivery and Exceptional Quality: Perfect Sunglasses

"I recently purchased the Dolce and Gabbana DG4403 sunglasses as a gift from TimePiece, and I couldn't be happier with my experience. The ordering process on July 29th was seamless, and I was pleasantly surprised when the sunglasses arrived on August 2nd—just four days later! The packaging was secure, and the sunglasses themselves are stunning, exactly as described. The quality is top-notch, and they fit perfectly. TimePiece has exceeded my expectations with their prompt delivery and excellent service. Highly recommended!"

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Verified
1/5

2024-05-19

My 2nd time around Berra.

"Previously I had purchase this same watch from another NYC seller, which was dead on arrival. Returned that to the seller and got a full refund. Still wanting the same, purchased one from your site. Got it, but also was DOA! The shipping label shows the SAME original seller (first seller); I suspicion what you sent me was the same watch I had previously returned. I’ve returned this second/same watch and am now waiting for a refund. By the way, paid an extra $30 for next day shipping, but did NOT get it until two days later. I think you need to tighten/up your shop!!!"

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Verified
1/5

2024-04-22

Missing watch

"Purchased on line April 14 . Still waiting. No tracking. No update Where is my watch ?"

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Verified
1/5

2024-03-26

Worthless warranty with no recourse

"Watch stopped working sent on for repair falsley claimed there was mechanical damage which was repudiated but service center I sent the watch to after but no communication and no recourse terrible business practice "

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Verified
5/5

2024-03-11

the real deal

"You performed fully, as promised and on time. We will refer friends to you and use you for more purchases going forward. "

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Verified
5/5

2024-02-22

Great Watch!

"Received quickly. In just the condition it was described as. Very happy!"

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Verified
1/5

2024-02-05

Poor turnaround time

"1.5 weeks and order haven't ship but the rep advised me, order require approval but from day one my CC was charged. At least be honest and provide a ship date. "

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Verified
5/5

2024-01-20

Satisfied

"Very pleased with my purchase!"


Verified
1/5

2024-01-19

Disappointed

"Rude agents on live contact. Non caring "

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Verified
2/5

2024-01-17

Order tracking nonexistent

"The website offers no useful order / shipment tracking"

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Verified
5/5

2023-12-31

Item arrived 1 day ahead

"The whole process was seamless and i was advised every stepof the way. Item actually arrived 1 day ahead of schedule. "

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Verified
5/5

2023-12-09

Citizen's Success

"Easy & speedy... received exactly what I expected at a great price."

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Verified
5/5

2023-12-08

Satisfied Customer

"As a returning customer TimePiece is definitely my go to place for the finest, and most affordable watches!!!"

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Verified
5/5

2023-12-02

Best Price!

"Great price on designer sunglasses!"

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Verified
3/5

2023-12-02

Frusatrated

"Hello: Placed an order for (2) timepieces. Received a notification that one of the items had shipped. I understand that things happen, especially this time of the year based on increased holiday spending and traffic, but, after having to reach out to inquire about the other item ( a watch for my fiancé) I was informed that the order had been cancelled. Customer service was prompt with their responses but there has been no closure to what the options are to organize another watch or cancel the original order. "

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