"Customer Support helped me out"
"A week after hearing nothing from my order, I called customer service. I was told that they had no information to give me and that someone would email me by the end of day. They never emailed. The watch never came."
"I make an order at Timepiece with international shipping, but next day got the cancelation of the order, because they can not ship to my country, but it was on the list by ordering. The problem was, that money was blocked on my card. I wrote two emails, with questions, when I get the money refund. But didn't get any answer. Then I called them, to ask the additional letter of the cancelation of order an payment for my bank to unblock the amount in my card. And the customer service told me that already sent me one letter of cancelation and can not provide any another. Finally I got money refund in 6 calendar days."
"Horrible . Scam . No phone . Email no answer . Didn’t received anything . No phone . No answer on email . Need to contact my credit card company . Trying to get my
Money back . Stay away "
"But they were out of stock and it wasn't delivered."
"My order was never sent and nothing was communicated to me whatsoever. The purchase was credited back but this was supposed to be a birthday gift for my wife. In short, no communication, bad customer experience, and incorrect order tracking which still shows the order in process to be shipped. "
"My item was shipped fast with good quality and good price. It was the same description on the store's website "
"Placed order on 12th Apr ... and they shipped on 18th Apr
Normally one expects the order to ship in a day or two
Timepiece took a full 6 days to ship.
As a result I received the birthday gift item late."
"I ordered two Seiko watches from Timepiece. They were delivered by UPS in about one week. They both came in original boxes and had the hang tags attached. Great pricing. I'm pleased with my purchases."
"Always professional and resolve any issues"
"love these watches so far, look great without breaking the bank, thanks"
"After two weeks of waiting I finally got in touch with someone and cancelled the order. The website listed the item as “in stock” when clearly it was not. I cannot recommend Timepiece.com. Google their address and see what comes up. "
"Standard shipping fast and I’m absolutely in love with the watch I bought, Thanks Time Piece "
"No communication at all! Not shipped out after 10 days since the order was placed! Terrible"
"This was an impulse purchase when I stumbled across a watch that really appealed to me and quickly found Timepiece.com offered the lowest price available. It is my very first Nixon because I usually avoid "designer" watches but this one's dial has the exact shade of burgundy that I wanted. I ordered it to try out the brand at a very reasonable cost and have been very happy with the purchase. The watch has a much better finish quality than I expected and was delivered quickly. I'll look on your site when I'm in the market for a similar quality or perhaps even better watch again. I may even buy another Nixon."