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Merchant Member
2023-05-27
3/5
Cancel an order
"I make an order at Timepiece with international shipping, but next day got the cancelation of the order, because they can not ship to my country, but it was on the list by ordering. The problem was, that money was blocked on my card. I wrote two emails, with questions, when I get the money refund. But didn't get any answer. Then I called them, to ask the additional letter of the cancelation of order an payment for my bank to unblock the amount in my card. And the customer service told me that already sent me one letter of cancelation and can not provide any another. Finally I got money refund in 6 calendar days."
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