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Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2019-12-31

Excellent price and service

"I'm very happy with the price and the service!!!!"


Verified
1/5

2019-12-31

Call but never get respond back

"I ordered 2 watches on timepiece but during the check out I forgot to put my business’s address unit number and I have called timepiece right away after that, but doesn’t matter how may time I called and how long each time I have to wait during the call, they just never respond back to me or at least answer my call, so because of that my order couldn’t ship to my address, and I had to go to the fedex store to pick my order up and it made me late for my Christmas program at my church, very upset!!!!!"

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Verified
5/5

2019-12-31

Perfect

"Fast shipping . Great watch, great price "


Verified
1/5

2019-12-31

Do not engage with this website! This is a fraud!

"Looking for a watch that my husband wanted, searched the internet and found several sites that carried the watch. Found two websites that carried the watch - and when trying to place the order, found out that they were the same vendor. Placed the order with Timepiece.com - provided credit card, paid extra for Christmas Delivery, that was December 22. Received confirmation of the order, but that was the only communication! There was a link to order status - that contained no order no or tracking no. very suspicious! When I didnt receive the package in time for Christmas - tried to reach customer service which is basically a recording telling you to go to the order and complete the form. Now it's December 30th and no information or update. Had no choice but to put a "dispute charge" on my credit card
Stay away from this website!
"

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Verified
5/5

2019-12-30

Excellent

"Delivered as promised. Beautiful watch. Good service. Would order from them again."

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Verified
5/5

2019-12-30

Seiko SGEH72P1 Sapphire Watch

"Wow, this is a handsome watch and my nephew loves it!! Great price & fast shipping. The watch arrived in excellent condition. I also really appreciate that the authenticity and warranty information is clearly stated on the site. I will definitely be coming back if I'm looking for a new watch!"


Verified
1/5

2019-12-30

I didn’t receive the package

"The store seems very close to my home and says delivered in just one day, which was great. But I didn’t receive the package, and none of my roommates in other floors received it either. I hope that can be solved, which was supposed to be the gift for my girlfriend during my visit back home. Thanks a lot . I didn’t mean any offense to the company and the item."


Verified
5/5

2019-12-30

a++

"Great Service! Great Price! and Quick Response! I'm a very last min person and I ordered a watch that I priced on amazon and in a store at $100 just 3 days before our anniversary. I received the watch with a day to spare and $40 under budget. Not to mention our anniversary is a couple days before Christmas when packages are hard to get quickly. I will definitely shop here first next time."

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Verified
5/5

2019-12-30

Quick Shipping and quality product

"My husband had been looking for a pair of sunglasses similar to ones he had several years ago. Found them on Timepiece and was excited to have received them a lot quicker than expected. "

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Verified
4/5

2019-12-17

movado watch

"Happy with the order. Wish time was set . Unsure if I have to get a battery ."

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Verified
1/5

2019-12-28

Ruined Christmas

"I ordered a last minute gift (sunglasses) for my wife, which she mentioned she really wanted. I paid next day air for in stock oakleys, like their website told me to, to get them here on the 23rd. By the time the 23rd rolled around I realized it wasn’t coming and I also received an email saying they were sorry but cancelled my order because they were discontinued...even though the website still shows them in stock. I tried finding them locally at the last minute and did not. Because timepiece waisted my time I didn’t have time to order them from somewhere else. She was upset that she didn’t get to open them for Christmas. Thanks timepiece I’ll never use you again."


Verified
5/5

2019-12-28

Citizen Eco Drive Watch

"I purchase Citizen Men's Watch Drive CTO BM6988-57E, it's very beautiful and elegant. The shipping was on time. Very happy with the purchase!"

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Verified
1/5

2019-12-28

Got Nothing

"I ordered and got nothing."


Verified
5/5

2019-12-27

best site i found for citizen ecodrive prices

"found a watch i liked on ebay. googles the model number and found it at timepieces at 2/3 price.
ordered it with free shipping. it would have been dilivered a lot sooner if it wasn't coming in the christmas season. it did arrive for christmas but lots of delays on proopsed delivery date.
"

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Verified
5/5

2019-12-26

Manly Watch

"My husband loves his new watch
It matches his sneakers perfectly!
I will be ordering from here again.
Was packaged perfectly
"

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