"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Ordering was easy. Fast delivery right to my front door. "
"Tire rack is the goal of what every company should strive for. From start to finish the process was painless and flawless! They even texted me to make sure I was picking the right tire for my vehicle as I went outside the standard size tire for my vehicle. I would recommend Tire rack to anyone in need of tires. Thank you Tire Rack. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"The tires were great. Just as advertised. I was disappointed that the delivery was a day late. I had planned to leave on a big trip but they came a day late, so I had to wait to get them on first. They were advertised to be here the next day, but didn't make it on time. I'm pretty sure I'll buy this way again but, I'll allow some delay time in the shipping. All in all, it was a good deal. I saved $400 on two sets of tires for myself and my wife."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"I tend to drive sports cars and want tires that maximize performance. Tire Rack ALWAYS has a better selection than local tire dealers!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Order a Tire on Monday and got it on Tuesday."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"They neglected to let the tire shop know that they had arrived. So they got put on a week later than I was told they would be."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
"Good choices, good prices, fast delivery. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"A day late on the specified shipping day because the deliver had too many parcels to deliver . Ontrac "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
"Timely delivery, no pieces missing, much better than my first time experience"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"It is always surprising how incredible the prices and shipping speed. I believe it's the 5th time I've got tires from TR and it has never taken 2 days to receive my order. Normally next day delivery. Madness and I love it"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"FedEx showed up at our warehouse facility supposedly at 5:03… we were not at the warehouse but there is a warehouse office with employees till 6 that take our deliveries. Driver thought our warehouse was a residence, showed up LATE. Then instead of trying to redeliver in normal business hours the next day Fexdex returned our tires all the way back to your GA facility. They could at least been brought to a fedex warehouse for us to pickup locally. Huge disappointment needed to get this truck back on the road. We would never use FedEx because their drivers are the worst at customer service. Please UPS on our reorder. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"Tire rack mobile experience was great, very comfortable at home while the vehicle got new tires."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Title says it all, ordered on Tuesday got mounted and balanced tires a day earlier than scheduled."
“Thhank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Great customer service!
Got answers to my questions and help me make great decisions."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Bought tires from TR many times. Always fast, accurate, and efficient process. Great research tools as well."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
A rep from Tire Rack, TireRackElise, has responded:
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”