"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Quick and easy, ordered and four days later i have tires.... "
"I have not received my snow tires yet, as they are sitting in a locked trailer at the local FedEx office. They are too busy with Christmas packages to open the trailer. Called yesterday to try and pick them up and was told they will be in touch when they get to it. Probably last tires I buy online.
UPDATE: Tire Rack responded to me with refund and new tire options. They also reached out to FedEx to push things along. Great Customer Support from Tire Rack! Tires were finally picked up today. I would buy again from TireRack, but wish they had other shipping options. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"I have a 2024 Mitsubishi Mirage G4 and was looking local for winter tires, but no one had what I was looking for. Tire Rack had what I was looking for and was able to ship directly to my local garage. I purchased the tires and was able to set up an apointment with the garage for them to be put on when they received them and I'll I had to pay for was for them to balance and put them on. Very convenient. Thanks Tire Rack and my local garage LMR tire in Bellefonte PA. Bring on the snow!"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"I have purchased several tires over the years from Tire Rack. When I've had questions, their courteous, professional, and knowledgable staff always provided the assistance needed. An excellent place to buy tires, one that I will continue to trust and work with in the future. Thank You Tire Rack!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Everything went ok, but there was questions at the installer about how much to charge us. We had the quote, so that is what we ended up paying, but they would have charged us more if I didn't have the quoted install price. Since Tire Rack must have some agreement or accociation with the installers, it should be more integrated or streamlined. When I made the appointment, the installer quoted me a different price, and said to bring in my quote. I didn't like the fact that I had to go into the installer not being 100% locked in on everything hoping that they would honor the quote."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We will be reaching out to you.”
"Great experience
The whole process of purchasing and having them delivered to a shop near was smooth and timely. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"you place an order and then nothing as far as communication. I just got an email asking how they did, but zero communication on how my order was progressing. I guess Amazon has spoiled me. I'm assuming after this email that they are at my local garage, so tomorrow I will call them and see."
“We're sorry to hear your experience with us was not to your satisfaction! We will be reaching out to you.”
"Ordered 4 tires very fast service. Thanks "
“Thank you for taking the time to leave us this wonderful review!”
"About your experience !!!"
“Thank you for the 5-Star review!!”
"Ordered a set of 4 tires, was told delivery date. Date came with no updates. Had to wait 3 more days until tires finally arrived. No updates from Tirerack at all. Tracking was useless."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
"quick delivery to Munro, no hassles"
"Ordered some tires for my wife's RX350. They arrived as expected and I had the dealership install them. Smooth ride and easy transaction.
Thanks Tire Rack!"
"Tires delivered super fast. Pricing and reviews can’t be beat. "
"Good choice of tires and easy to organize."
"Excellent experience as always. Have been buying my tires through Tire Rack for many years and it’s always a great experience. Very efficient and much cheaper than the big chain stores/tire centers. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
A rep from Tire Rack, TireRackElise, has responded:
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”