"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Very good experience, loved the hospitality "
"Excellent service ,fast delivery recommended.
"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us.”
"Selecting, ordering and paying for the tires was super easy. I was able to setup my appointment and have them installed in a breeze. Thanks!!"
“Thank you for taking the time to leave us this wonderful review!”
"My tires were delivered one day earlier than projected. Worked out perfect!! The next day it rained, snowed and froze.
My Bridgestone Blizzak tires handled very well.
Thank you, Tire Rack."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
" fast shipping ,great product "
"Tires were suppose to be delivered to ct not Brooklyn !!!! "
“We appreciate you bringing this to our attention, and a member of our team will be reaching out.”
"Derek and the team was timely and professional. Very impressed. "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Just received and installed my new Goodyear Assurance Weatherready 2 tires and they look great on our 2022 GMC Acadia. Tire Rack had a great selection of tires and the Performance and Ratings section was a great help in choosing the right tire for our needs. Price was also very competitive and delivery quick and easy. Online tire purchase also allows me to support small business by using our local auto shop for install. Definitely recommend Tire Rack for your next set of new tires!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Fast tire installation by pep boys.
Conti Tires great quality "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Correct tires, friendly guy and total pick up time of 3 minutes !!!"
“Thank you for taking the time to leave us this wonderful review!”
"Tires delivered as ordered and fast! "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Ordered the tires and they show up 2 days ahead of the projected time? How how great is that. SUPER!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Tires have not been delivered to repair shop. FedEx claims tires were out for delivery last Monday 12-09-24 but shop has not received them "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"Holy heck was it easy to compare different tires, making a complicated process easier. I got a great deal that will carry me through all kinds of weather. Thing is, I got clear communication from Tire Rack the whole time, but the "Firestone Complete Auto Care" people, Tire Rack's recommended installer, changed my appointment. When their computer automatically made two of the same appointment for me, and they kind of blamed it on me. They were unaware that my tires had arrived and when I said I got shipment confirmation, "well we'll see about that..." made me unnecessarily nervous. I have a feeling these guys would have rather sold me my tires and that they don't want to do Tire Rack work. Maybe Tire Rack, on their end, is annoying to work with? Otherwise the tires are great and the deal was good."
“We're sorry to hear that your experience could have been better. A member of our team will be in touch. We'd like to see how we can improve your experience and see if we can help.”
"Happy with the product but delivery time was 3 days later than estimated. I had a flat so this delayed me from getting back on the road, and I may have made a different choice had the delivery eta been accurate "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
A rep from Tire Rack, TireRackElise, has responded:
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”