"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Shipping was fast. Has to call Tire Rack to confirm my shipping address because mine is an uncommon format. Customer service was pleasant and helpful."
"Easy to order and shipped quickly. They look great on my truck "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"One of the wheel caps on my TR Motorsports wheels I use for my winter tires on my BMW M2 broke. I finally tracked down a supplier, Tire Rack, and was pleased to find that they actually offered an upgraded cap. I ordered four and they were delivered quickly. "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"The ordering process was very easy. Scheduling with the installer was simple. And the whole process was smooth from start to finish with no hidden charges. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Exactly what the title says"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Holiday gift now back ordered. Seems like a product that could be kept in stock vs through the supply chain. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number to custsvc@tirerack.com?”
"I am not a tire or rim aficionado, but my experience with TireRack and Discount Tire was great. Good price and the tires arrived in 1 day. Discount Tire was really busy and my car was an hour past when the tires were to be installed, but the staff there is very professional and helpful. Thank you TireRack!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"5 days after the original delivery date, I only have received 2 of the 4 tires I ordered.. had to cancel my appointment twice with the repair shop for install because tires didn't show up on time. And have been without a car for 1 week and still waiting on the other 2 tires then hoping to get them installed before Christmas.. very disappointed..... Never had problems with getting tires from here in the past. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"I bought from tire rack many times,good service "
“Thank you for taking the time to leave us this wonderful review!”
"I did not understand the tire rack sales and delivery process, but a a salesman walked me through it, and helped me line up a top-ranked company to install my tires."
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Delivery was to be Friday 13 around noon , delayed till Saturday around noon and their delivery company went dark no answer to where my tires were till Monday, I had to cancel the installation of the tires twice, emailed tire rack no reply till after the weekend so goes life in the these times of promises, just my view of my experience, hope others have a good experience "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We will be reaching out to you directly.”
"Great Prices ! Great Service ! Very Informative websight ! I like how it gives all of the tire sizes, specs and ratings of every tire ! Excellent "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"I bought Pirellis through Tire Rack and they were delivered directly to a local shop for installation. Very easy and a great selection of tires."
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"This was the first time I had done business with Tire Rack. My tires were delivered as promised.
They were mounted and balanced ahead of schedule. I was really surprised how quickly they finished the job.
I will be be a repeat customer."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Delivered and was fast and convenient. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
A rep from Tire Rack, TireRackElise, has responded:
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”