ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.09/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.21/5
Customer service:
3.97/5
Return/Replacement policy:
3.98/5
Featured Review


Verified
5/5

2024-11-13

Great

"Had exactly what I wanted in stock and delivered as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-14
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-11-13

Super fast delivery!

"After having a local tire shop install "normal" tires on my vehicle after I specifically said I need run-flats three times, then having them quote me $400 more than the tires actually cost for the tires I'd originally asked for, I ordered from Tire Rack and the correct tires were delivered to me in two days! About to take them to my local tire shop where they will switch them out and refund me for their incorrect tires, free of charge. Thank you, Tire Rack!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-11-13

New wheels & tires

"Ordering was simple and received a phone call to verify the oversized tires where the intended purchase. Tires arrived installed and balanced before advertised time frame."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-11-13

Best deal

"Fast delivery and I’m satisfied with the purchase "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-11-13

Very pleased

"The tires balanced well. They are very quiet. Chet’s did a great job repairing and aligning the front end."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-11-13

Fast reliable and as advertised

"Overall, grea, thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-11-13

fast delivery

"Rims came packed properly without damage and look great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-11-13

excellent!

"all was perfect! They even delivered them nicely stacked!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-11-13

Purchase tires

"Very happy with the professional response from tire rack to direct me in the right direction to make sure I purchased the right tires thank you very much"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-11-13

Fast delivery

"Good sale on tires I can really use!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-11-13

Easy purchase and installation

"I purchased my wheels and tires and they were delivered within 4 days. Took them to the recommended installer the next day and they were installed within a few hours. Everything went smoothly and the wheels look great!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-11-13

Freaking Awesome!

"QUICK AND GREAT PRICE JUST WHAT THE DOCTOR ORDERED"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-11-12

Came thru on short notice

"I was getting ready to put my snow tire on my Super Duty. I realized at the last minute that one of them had a nail through the sidewall. My appointment was the next day. Tire Rack came through and delivered the new replacement tire to the dealership the next day just before my appointment. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-13
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
1/5

2024-11-12

No tires yet

"Ordered tires and wheel set online, listed as in stock with next day availability. After paying online, got a message from Tire Rack saying they would be delayed a day or two. Then 2 days later got another message saying they would be delayed another week, maybe more.

This was not the deal I paid for online.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-12
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.”


Verified
4/5

2024-11-12

GENERAL TIRE PURCHASE 10/28/24

"EASY TO SEE SELECTION AND CHOOSE YOUR TIRE. SHIPPING WAS QUICK AND INCLUDED IN PRICE OF TIRE. REBATE WAS APPLIED FOR AND STILL WAITING FOR VISA. WISH IT WAS AS QUICK AS GETTING THE TIRES."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-12
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and will be reaching out to you directly.”